Pamela made our mortgage process simple. The gathering documents and submitting information to her was very smooth. As a first time home buyer, Jose had many questions and Pamela was very responsive. Between working full days away from home , and the pandemic, She made it very smoothly. Pamela was very professional and knowledgeable. All emails request were promptly answered. Not the same experience with the title company. They had a notary taking care of the closing and no other person showed up to explain the process. We did not get any professional help at the closing. That was the only bad experience we had during this process. I am very pleased with our experience with Pamela as our loan officer and would recommend her 100% closed eyes.
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Living the dream. The family and I would love to thank Pam and her team. You help us make our dreams come true. God bless you all 🙏
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Buying a house can be very stressful. To Pam Johnson and everyone with her made my experience enjoyable and easy. They walked me through it with professionalism and patience. They always responded to any question I had. The whole process was a lot smoother than I would of ever imagined. Thanks Pam and team for all y’all have done for my family.
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Where to start? Zulma is responsive, professional, friendly, honest, attentive, and conscientious. She and the rest of her associates at RMC and FBC had my best interests as the top priority in this smooth and seamless transaction that most people dread having to endure. RMC has made this process as easy and as user friendly as possible. THANK YOU ZULMA
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Personal service and friendly attitude.
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Pamela made my mortgage process seamless. I have heard coworkers and friends complain about their experiences with gathering documents and submitting information to their loan officer, but my experience was very smooth. As a first time home buyer, I had many questions to say the least. Between working full days, one kid distance learning due to the pandemic, and caring for a newborn the best times for me to reach out was in the wee hours of the night. Pamela was so professional, knowledgeable, and prompt that by the time I woke up in the morning my emails were already answered. She even stepped in to answer my questions that involved insurance and when the title company did not respond back to me. I am VERY pleased with my experience with Pamela as my loan officer and would recommend her hands down.
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