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Kevin made this such an easy and smooth process. He maintained great communication and followed through on all of my questions. He was always easy to reach and responded quickly to all of my emails. I highly recommend him!
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Kevin was so easy to work with. He explained everything when we had questions, always available, kind, & never made us feel uneasy about anything!
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Joe and his team were absolutely outstanding throughout the entire process. They were incredibly helpful, offering clear guidance and support every step of the way. Their patience, professionalism, and polite demeanor made what could have been a stressful experience much more manageable. Joe, in particular, stood out for his availability—no matter the time, he was always ready to assist and answer questions promptly. Their dedication and customer-focused approach truly set them apart, and I couldn’t be more pleased with the service they provided. Highly recommend!
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Kevin was able to answer all my questions and get back to me in a timely manner. This was the easy home loan process I ever had.
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Read everything that is sent to you. Don’t say “lock the rate” even over the phone unless you’re 100% ready. They take a phone conversation about current rates as your lock rate request. Nothing in writing, nothing to review and think about…you’re locked in. Period. I found rates much lower at other institutions. I finally got him to ask approval for less points. Loan disclosure took 5 attempts and corrections. Review closely!
At closing, the title agency was less than desirable. We had to walk through 3 employees standing at the front door smoking. Rude and disrespectful. I have asthma and was not happy about this.
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Thank you very much for your help and support. Zak and his team are the best!
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No puedo agradecer lo suficiente a Zak y su equipo! El proceso fue complejo, pero me guiaron en cada paso del camino.
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“I had the pleasure of working with Zak from RMC as my loan officer on my new construction transactions, and I cannot recommend his services highly enough. Zak is knowledgeable, professional, and dedicated to ensuring his clients receive the best possible service. He guided me through the loan process with clarity and patience, addressing all my questions promptly and making the experience smooth and stress-free. Zak’s attention to detail and commitment to finding the best loan options tailored to my needs truly set him apart. If you are looking for a loan officer who goes above and beyond, Zak is the person to trust.”
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Zak is the easiest person I have worked with financing a home. The whole process with him was smooth.
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