We used the RMC website during the entire loan process, which started in October, 2022 and carried through until closing on May 25, 2023. We went through several evolutions of document production, including one a mere 4 days before closing. The VA had a seemingly insatiable appetite for documents. Matthew and Jordan shepherded us through all stages of the loan process. Without their assistance and patience I fear that the train would have left the rails. We also found the use of the RMC website to track our progress and collect our documents was a great help. We thank one and all for the extraordinary effort and leadership they showed.

I really enjoyed working with Pam. She stood by me through the whole thing even when it didn't look like I was going to get approved. She was always available when I needed to speak to her. She helped me with alternative options and she also demonstrated a lot of patience with me. I couldn't have asked to work with a better loan officer.

Pam and Sherry were outstanding throughout the whole process.

About a month ago probably around April 15 or 16th I was in contact with Mr. Patrick from Leesburg in a community called Bradford Ridge. I let Mr. Patrick know that you come down with my daughter and look at the area. I did not know the builders re*****tion Maronda homes. Once in the community, I saw the homes that they had and loved the small community. The home that I was shown was called.Carlisle elevation C. The layout was outstanding and fit my family’s needs. Once I was satisfied with the neighborhood and the home now starts the process of getting a mortgage. I did the process with my daughter Ruby. And to be quite honest with you, I was a little apprehensive I did not think or trust that the process would go good. But then I met, and spoke to Miss Pamela Johnson. She made me feel at ease. She was completely courteous, even though at times I may have been a pain. Her staff Sherry was absolutely outstanding every step of the way they held my hand and helped us get this home. To say thank you would never be enough from the first time I registered going through the process getting the documents up to the date of closing. He could not have been more easier and more fulfilling, and to be honest, took a lot of weight off of me. This home is from my family and the people that work with Pamela Johnson and all of you. It made me feel welcome and I welcome all of you to my family. I have some friends from New York, who retired like I did, and I’m willing to come down and check out the area. I will most definitely give them everybody’s name and phone number. Hopefully they’ll be better than me again thank you and God bless. Richard Morales, and Ruby Morales.

Homeowner