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RMC Home Mortgage, LLC

Orange |  Longwood |  Florida

Average Rating: 4 4  [115 Review(s)]
State(s) Served: FL, GA, KY, MD, OH, PA


Loan OfficerNMLS#Avg RatingReviewsEdit
Rebecca Bass 221928   Profile
Fargo Camerlengo 1955214 7 Profile
Nichol Downey 1186695 7 Profile
Zulma Feliciano 384872 8 Profile
James Girard 340508   Profile
Tom Goulet 185374   Profile
Pamela Johnson 321117 30 Profile
Jonathan Marcoline 145433 136 Profile
Janine Morris 2006743 2 Profile
Carolina Ortega 1611092 18 Profile
Efrain Portas 358274 45 Profile
Zulma Rios 384872 6 Profile
Jeff Schneider 232695 20 Profile
Lynn Tosi 910808 57 Profile
Kevin Townsend 171245 80 Profile
Stephanie Welch 1153875   Profile
Denton Wilks 2012958 3 Profile
Pamela Wolfgang 2068922   Profile
Dylan Wydronkowski 1611087 1 Profile
1
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Unfortunate by
Reviewed November 24, 2022 | Rating:
1
Need’s customer service training. Unresponsive. Lacks transparency. Bothered when asking for clarity. Generally unpleasant to work with.
Customer by
Reviewed November 23, 2022 | Rating:
3
No good communication between Efrain and the customer, Efrain had poor communication, we had to always email him for everything and response rate was very slow as well. Best promotion were not offered at first we had to dig into other lenders and a lot of back and forth. Jordan K was very helpful and very fast to respond to my emails . One good thing, even But when he did answer questions were answered.
Lender by
Reviewed November 23, 2022 | Rating:
1
First of all, my home was started building in 08-21, in May 21 the loan processor sent us the email to ask us to pay for appraisal when the builder had not got the permit yet. We followed the order. Been there we were requested many times to support all documents and we did. The appraisal company went out to do their work without sending us any documents, and until now we don’t even know what they appraised for when the house had just frames. Second, a month before closing we were ask to pay again, we told Jannie we did pay and she told us we need to pay again for RMC especially Jannie fault. Finally she fixed her fault. Last but not least, when we needed to communicate with her she never answered her phone, one time we got a hold of her and told her about appraisal fee she needed to take it out from the loan and she did not. We were scheduled to meet to notary for the title at 1400 on 11-21 and it took us longer to get this thing done with anxiety. On Friday 11-18 we got the call from Maronda to cancel the lanai, we accepted that and called her back to let us know if any changes or wanted us to do anything she never answered or called back. The amount we needed to pay at closing day which was kept changing, we had the hard time to buy the cashier check with correct number to pay for the title. She didn’t help us as your company value. We flew out from different state and weekend all bank are closed we told them that but no one showed the care to it. We called Veronica to concern and she told us back that she would contact everyone who got involved to communicate with us and it did not happen. On Monday 11-21 (closing day) at noon we got the call from Kari (title company) to check with us if the lender (Jannie) called us to confirm the time we told her we didn’t. Every minutes of us is value and we didn’t want title company to wait for us so we drove there to wait and waited for 3hrs, Kari called us to let us know she had what she needed for and waited for Jannie’s call then she could release the paper work. I did not know if what happened between Jannie, Kari, and Karen we got to work with notary around after 5pm and Kari was not happy because we showed more receipt that needed to be deducted from the loan as we uploaded times when Jannie asked for. We just wanted to finish the whole terrible process we were not supposed to, but over all this was horrible communication and really bad attitude from the lender with us. If we need a loan we will not go with RMC sorry to say and not recommend any one that we know to go with RMC. Again, thank you very much to get us to the end of this procedure. Thomas and Thao Hahn
Lender by
Reviewed November 23, 2022 | Rating:
1
First of all, my home was started building in 08-21, in May 21 the loan processor sent us the email to ask us to pay for appraisal when the builder had not got the permit yet. We followed the order. Been there we were requested many times to support all documents and we did. The appraisal company went out to do their work without sending us any documents, and until now we don’t even know what they appraised for when the house had just frames. Second, a month before closing we were ask to pay again, we told Jannie we did pay and she told us we need to pay again for RMC especially Jannie fault. Finally she fixed her fault. Last but not least, when we needed to communicate with her she never answered her phone, one time we got a hold of her and told her about appraisal fee she needed to take it out from the loan and she did not. We were scheduled to meet to notary for the title at 1400 on 11-21 and it took us longer to get this thing done with anxiety. On Friday 11-18 we got the call from Maronda to cancel the lanai, we accepted that and called her back to let us know if any changes or wanted us to do anything she never answered or called back. The amount we needed to pay at closing day which was kept changing, we had the hard time to buy the cashier check with correct number to pay for the title. She didn’t help us as your company value. We flew out from different state and weekend all bank are closed we told them that but no one showed the care to it. We called Veronica to concern and she told us back that she would contact everyone who got involved to communicate with us and it did not happen. On Monday 11-21 (closing day) at noon we got the call from Kari (title company) to check with us if the lender (Jannie) called us to confirm the time we told her we didn’t. Every minutes of us is value and we didn’t want title company to wait for us so we drove there to wait and waited for 3hrs, Kari called us to let us know she had what she needed for and waited for Jannie’s call then she could release the paper work. I did not know if what happened between Jannie, Kari, and Karen we got to work with notary around after 5pm and Kari was not happy because we showed more receipt that needed to be deducted from the loan as we uploaded times when Jannie asked for. We just wanted to finish the whole terrible process we were not supposed to, but over all this was horrible communication and really bad attitude from the lender with us. If we need a loan we will not go with RMC sorry to say and not recommend any one that we know to go with RMC. Again, thank you very much to get us to the end of this procedure. Thomas and Thao Hahn
Marcin and Mara by
Reviewed November 18, 2022 | Rating:
1
Not a great experience, lack of communication and honestly just to many issues to list
they got it DONE ! by
Reviewed November 08, 2022 | Rating:
5
Hello RMC, we as the Martinez family wanted to show you our gratitude for helping us through this long rocket journey of purchasing our new home. We especially wanted to thank Molly, Tina, and Jordan. They each were outstanding and completely selfless when it came to assisting our family. Personally, I have never met such hardworking and caring individuals, they truly were god sent angels that allowed us to purchase our home. Thank you all again for being an amazing team!Molly, Jordan and Tina, you will forever be in our hearts💕 RMC Home Mortgage rocks!!!
Excellent lender by
Reviewed November 06, 2022 | Rating:
5
Pamela was always there for any question. Very professional and helpful during this process. Thank you !
Ms by
Reviewed November 02, 2022 | Rating:
5
Loan
Ms by
Reviewed November 02, 2022 | Rating:
5
Loan
PROFICIENT by
Reviewed November 01, 2022 | Rating:
5
Pam had our best interest at heart, was always available to communicate with, even at odd hours. Is very knowledgeable about the mortgage process and always kept us updated throughout the process.
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Fort Myers, FL
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2286 West First Street
Fort Myers, Florida 33901
877-478-7369
7 Reviews
Riverview, FL
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9416 Camden Field Parkway
Riverview, Florida 33578
(877) 478-7369
10 Reviews
Wexford, PA
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100 Bradford Road, Suite 200
Wexford, Pennsylvania 15090
(877) 478-7369
7 Reviews
Melbourne, FL
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1686 West Hibiscus Blvd, Suite A
Melbourne, Florida 32901
(877) 478-7369
17 Reviews
Dublin, OH
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5930 Wilcox Place, Suite E
Dublin, Ohio 43016
877-478-7369
6 Reviews
Jacksonville, FL
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5220 Shad Road, Suite 202
Jacksonville, Florida 32257
(877) 478-7369
22 Reviews
Sanford, FL
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3999 West First Street, Suite A
Sanford, Florida 32771
(877) 478-7369
41 Reviews
Longwood, FL
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1230 Commerce Park Drive Suite 320
Longwood, Florida 32779
(877) 478-7369
1 Reviews
1
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