The staff and management were awesome in helping my family and I to be able to get into our new home. Jeff and Jordan did an excellent job with the paperwork and making sure I knew exactly what type of documents I needed to continue reviewing for the loan. Communication was key and they did not lack in that aspect. Overall I would recommend them and have done so already!
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Used RMC due to them working with the builder and paying closing costs. Be very cautious if you use them. The entire process will be a roller coaster ride from the beginning. We started as FBC and changed to RMC. Then after the switch the documents submitted were not looked at or dealt with until 3 months to closing(almost a year later). This made the loan process a headache. Communication is horrible. Asked to lock my rate and was told no. Then I asked why was I not notified to lock as rates were rising knowing I wanted to lock and was told it's my responsibility to keep an eye on that and not my loan officers responsibility. Overall was the worst mortgage experience niggtmare I have ever had to deal with.
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The whole process with the RMC Home Mortgage LLC company was wonderful, easy and a nice experience to be my first purchase and the people with whom I worked for the process of buying the house were wonderful and they know their job, I recommend them to Anyone who is interested in buying a home Jeff Schneider and James Peterson "the best" and, I highly recommend RMC Home mortgage LLC for the purchase of your house.
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Jeff kept me informed of what is going on, and always was on top of the process. He did a great job. Thanks Jeff. - Chris G. Georgas
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The FBC Mortgage team made the process of applying for a mortgage and buying a home as easy as it could be. They were always very informative and on top of eveey single step, we never felt helpless or confused. Thank you FBC Mortgage, Thank you Jeff, Tina and James!!!!
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Jeff was good through the process up to the point of closing. We never received our appraisal documents that were promised to us at closing. We have an initial appraisal ghat was done during construction but not the second that was supposed to be done after house was completed. We paid for two and we would like to receive two. Thanks for everything and look forward to hearing from someone on this matter. Robin and Stephanie Glenn.
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Jeff was extremely pleasant to work with throughout the process. He listened patiently to my concerns and he was easy to communicate with.
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I cannot say enough about the professional, fast, and responsive service we received from FBC Mortgage.
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The team handled every step of the way professionally, rapidly, overall wonderful and would recommend FBC Mortgage to anyone looking to purchase a home mortgage.
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From the day we selected this house and were referred to Jeff, we had absolutely no problems, either with the builder or with FBC.
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