It was a great experience and a pleasure working with Kevin. He was always nice, responsive, responsible, knowledgeable. He was available at any time I needed him and clearly answered all the questions I’ve asked.
|
Kevin and everyone at RMC were very helpful and quick to respond on everything through the process of securing the mortgage. The portal for submitting the necessary documents was very easy to use but if I had any questions...they were readily available to help. Everyone was very professional and attentive to help navigate the process.
|
|
I was a first time home owner and was learning the ropes. I am a very intelligent person, but this man made me feel like I wasn’t. I know I didn’t buy a million dollar home, but he never had time to discuss anything and seem like he didn’t care. On the 99th hour we were told because of my husband immigration status pending we could not get our loan. And he had no remorse about the matter. I felt like he gave me a best option that fits with him and not what work best for me. Come to find out my husband status didn’t matter in the case and we were able to dodge a bullet. He also made me feel as if I could only get a FHA loan and that was not the case! We went to another loan provider and was able to close less that 3 weeks.
|
Communication was key. Kevin ALWAYS either answered his phone, or immediately returned calls and emails. I was extremely pleased with the entire process. He made it very simple.
|
Very helpful always returns calls or text which is very important. Very knowledgeable and I would give him a raise
|
We loved our loan officer and his office personnel. They constant communicated and were so professional and friendly. Highly recommend them.
|
As a first time home buyer, I cannot express how great my experience was working with Kevin Townsend. He made my first experience relaxing; while also being knowledgeable, nice and very considerate. I’d 100% recommend this lender AND loan officer (Kevin) to anyone looking to purchase a home. Thank you!
|
Kevin was phenomenal. Very helpful and encouraging throughout the process
|
My loan officer Kevin was very helpful throughout my entire loan process. He consistently reached out with information and updates. I would highly recommend RMC Home Mortgage, Kevin and all of the staff that I interacted with throughout my process.
|
1 2 3 4 5 ... |