Loan Officer Profile

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Kevin Townsend

NMLS# 171245  

Average Rating: 5  [100 Review(s)]
State(s) Served:
Current Employer:  Loan Officer RMC Home Mortgage, LLC [Orange Longwood Florida]


Lender Name ▲CountyCityStateAverage RatingNumber of ReviewsCurrent Lender 
FBC Mortgage, LLC OrangeOrlandoFlorida 13913 Lender Profile
1
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New build home by
Reviewed September 12, 2024 | Rating:
5
Truly helpful and straightforward and communicates on a regular basis.
Misinformed by
Reviewed September 11, 2024 | Rating:
2
I went with this lender because the builder chose it. I already had a lender who I had a great relationship with but was not able to get any incentives. I rate 2 stars because of poor communication. I rarely heard from my lender unless I called them. I explained from the beginning that I didn't want to buy points and I would wait for interest rates until closer to closing. When I locked the rate early, it was not explained that I was buying points to lower the rate and since I didn't understand the paperwork, nor did the lender go over it with me, I was surprised at closing with a big fee to buy points to lock the rate. Ibwas also promised when I locked the rate that if rates went lower before my closing, we could relock. I called twice to discuss this as my closing date got closer and it was explained that it wouldn't be worth it. I was not happy at closing to have someone else explain the paperwork to me because my lender couldn't do a better job.
Review by
Reviewed August 30, 2024 | Rating:
5
Services
Awesome Experience by
Reviewed August 19, 2024 | Rating:
5
Cool, calm, and collected. Great follow up skills and very personable. Kevin did what he said he would do when he said he would do it. Awesome experience!
Great service! by
Reviewed July 13, 2024 | Rating:
5
Thank you Kevin and staff for easy and smooth application for home mortgage
Exceptional Service by
Reviewed July 01, 2024 | Rating:
5
Kevin and Pamela were great. They are both knowledgeable, patient, and exceptional problem solvers.
Good company by
Reviewed June 30, 2024 | Rating:
5
Kevin and the staff were easy to work with and always available. Very professional.
Superb service by
Reviewed May 27, 2024 | Rating:
5
Kevin and the team went the extra mile to get us the loan we needed. All team members were professional and made you feel they had your goals at heart. Would recommend RMC to anyone needind a loan. Thanks to all.
First Home Purchase by
Reviewed May 23, 2024 | Rating:
5
Kevin Townsend was AMAZING and made our first home purchase a breeze.
Thank you by
Reviewed April 30, 2024 | Rating:
5
RMC Home Mortgage specifically Kevin Townsend made this process super easy for my family and me.
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