Denton Wilks and Monica of RMC Home Mortgage provided exceptional service, detailed communication, and guidance throughout the entire loan approval process. We are in our beautiful new home!
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Denton was great. This was my first time purchasing a house and did not have much knowledge on the process. Denton was more than kind enough to answer any and all questions in depth.
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The loan officer could not provide the documentation that was legally required 3 days prior to closing.
Until the day of the closing, we did not know the amount for cash to close.
Loan officer could not sort out simple things like escrow amount etc.
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Everyone at RMC communicated clearly and in a timely manner throughout the entire process. It was a pleasure working with our loan officer and loan processor.
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my experience with Denton was amazing. He was an excellent loan officer and I was able to close on my home on time. I would definitely recommend him for the future.
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I worked directly with Denton. He was very helpful throughout the entire process. He was always available when I needed to call and very willing to explain the process. I would highly recommend him to friends and family.
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If I could rate lower I would, but you have to at least give one star. Denton lied to us on several occasions with different items. He told my wife we had two days at a locked in rate and with a certain amount of credits. We responded the next day, within the timeframe and the rate was increased, there was no credit, and we were told he never told us the rate was locked or there were credits. Also, when confronted with financial information to counteract what he was telling us, he then passed the blame onto their investors in one of the most hilarious arguments seeing as I work in financing and investing myself. Never go with RMC, and definitely not Denton.
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Everyone we dealt with was extremely nice and helpful. And always made the process as easy as possible.
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I didn't initially start off with Denton, but I ended with him and the transition was seamless. Everyone on the team was easy to reach and Denton was able to answer questions I had and was not only reachable by e-mail but by telephone as well. I was informed in every aspect of what was needed and guided if I was unsure or unaware of what was actually asked. Although it was a stressful time, due to effective communication and openness I survived and succeeded and closed with a big smile on my face. Would I do it all again with RMC Home Mortage? I most definitely will.
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