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Tom Goulet

NMLS# 185374  

Average Rating: 4  [6 Review(s)]
State(s) Served:
Current Employer:  Loan Officer RMC Home Mortgage, LLC [Orange Longwood Florida]


This loan officer does not have any previous Employers
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Loan by
Reviewed August 05, 2023 | Rating:
5
Great loan company. Tom very helpful and easy to contact
Happy Client by
Reviewed July 01, 2023 | Rating:
5
Tom was professional easy to work with, answered questions timely he made the process seamless.
Homeowner by
Reviewed May 02, 2023 | Rating:
5
Homeowner
Great by
Reviewed March 01, 2023 | Rating:
5
Very nice and helpful people
Great by
Reviewed March 01, 2023 | Rating:
5
Very nice and helpful people
Don't Use Them - Horrible Communication by
Reviewed December 20, 2022 | Rating:
1
As you have read in the other reviews (that I failed to look at before going with RMC to service our loan) is the communication is horrendous. I would send texts, emails and phone calls and not get a response for days and this was during the week we were supposed to close. I ended up reaching out to the loan processor which was exceptionally helpful! I was told we could lock our rates and 60 days prior to close and could re-lock at any time, when the rates started to drop, I reached out to my loan officer advising I wanted to change our rates and again, crickets! I ended up getting another loan estimate from a different lender and sent it to them and they finally called and responded with a lower rate but not the one I was being offered by the other lender. If it wasn’t so close to our closing date, I would have gone with the other lender. I wish I would have been a bit more diligent; we would have shopped around more. If you want my advice, go with a different lender, one that will explain every step of the way what is going on and will stay in constant contact.
1