What is this section for? My review on treatment or my review on purchasing this home. I would never ever, ever refer this lender or loan people affiliated with Jet Loans.
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Excellent service from Katie and Charity. Great communication and quick redponses
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Lee Gibson loan officer was so wonderful to work with. He made such a complicated process so easy that I had not seen before. Lee saved me from disaster because builder has different lender before Jet Homeloans and they have all incompetent loan officers.
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We had the pleasure with working with Taylor Mobley and Gregory Trew.
I must say the team was very supportive to our needs and helped us all along the way answering our questions.
Taylor was such a pleasure to work with and was always available via text or phone call. I appreciate Taylor stretching beyond her working hours and helping me with my application at one time.
To add further, the communication was excellent.
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I had the pleasure of working with Keila, and a can't say enough good things about her. She went above and beyond to help me, and my husband get our loan. She was constantly in touch with us and helped us every step of the way. We had a lot of questions and concerns, but she was always there to answer them and put our minds at ease. She was patient, kind, and professional throughout the process. What really stood out to me was how she treated us like family. She was always available when we needed her or responded as soon as she was available. we had no problems reaching her. When we started the process, we were told by a loan officer that we cannot afford to buy the house we wanted, so right away we knew we did not want any negative anergy during the process. We also deal with others who ignored us, didn't respond to our needs or just disappeared when we needed them the most. We are so grateful Keila was different, we couldn't have done it without her. I would highly recommend her to anyone looking for a loan officer who truly cares about her clients. Thank you again Keila.
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Thank you for your professionalism.
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Jet homeloans was offering a very good deal in todays mortgage climate. It was one of the reasons I choose to go with Jet. Andrew Pennink was knowledgeable, helpful and seemed to want to get the best deal for me. However everyone else I dealt with at Jet was not helpful, and they used the complexity of the contract that left me missing out on almost $2k at closing. During underwriting they rolled the $2k I had put down to secure the contract into the overall amount, something I did not want to do, and was not the financial plan I would have ever chosen. They did not consult me about doing it, and even during closing when I contacted Andrew, he was perplexed that this occurred. The only reason I am not giving Jet a lower score is because of Andrew, he was helpful and I wish I could have only worked with him as I would have been much happier with the process.
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Greg was always great with communication. I primarily liked to communicate via email, and he was always very quick to reply to any of my questions.
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Greg was great to work with in getting a more complicated loan closed he kept me in loop and was a great communicator.
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Thanks for all your help through the loan process
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