Purchasing a home consited of me searching for the right place for months and talking to multiple different loan officers and constantly feeling like I wasn't getting the entirity of the information upfront... until I spoke to Tyler. One the very first phone call, before I put the offer in on the house, Tyler spent over thirty minutes answering the vast amount of questions I had. Not only did he answer, he was direct, complete, honest and straight foward about every single answer. I knew then, this is the property for me! From that point on, he called regularly, walked me through each step, went above and beyond to be ensured that I was informed. I have a very busy and sparatic schedule and he adapted to that. He notified me when something was "urgent" vs something was "the quickest you can get to it". In the final days of the loan process he filled me in on what was to come, what to expect and gave me clear directions. Then on closing day he texted me while I was closing to congratulate me on closing. I know this sounds cliche but the best part of purchasing this particular property was Tyler. If I could give him infinity stars, I would. I would give him the highest recommendation possible and since have even sent family to him as clients. Thank you Tyler, if you ever read this, for everything! You made the process fun!
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The process had major complication relative to the builder completion of our home. No fault to Jet Home Loans. However, Dabney's diligence, patience, professionalism and I would venture to say friendship - since he genuinely cares. There were obviously points of frustration that Dabney helped to ease during the process. No matter the issue of the day, his calm nature always shown through which impacts all involved. I truly appreciate all his hard work and the work of his team, in particular Jacqueline, his loan processor.
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I really appreciate the support from Christian and his team to achieve the happy ending of the Loan process.
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Joani did a great job communicating. The portal makes it easy to get her the info requested.
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I really appreciate Pamela’s orientation and service to make possible my new home purchase!!! She was permanently keeping me focused in my target….pretty smooth process up to the closing time!!! Thank you very much Pamela!!
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We are very grateful for Jordan Behl's help in purchasing our home. Very professional approach, everything is fast and clear. We are very grateful for his work. We liked everything.
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Great experience! Jordan the best!!!
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The entire team was great. They went above and beyond to make sure we closed on time.
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She always answered texts / phone when we had questions. She went to bat for us when we needed it. She knew all the answers....
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