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Joani Ferris

NMLS# 227287  

Average Rating: 5  [44 Review(s)]
State(s) Served:
Current Employer:  Loan Officer Jet HomeLoans, LP [Duval Jacksonville Florida]


This loan officer does not have any previous Employers
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Not a lender I want to work with by
Reviewed June 11, 2024 | Rating:
1
This was one of the most stressful lender I have ever had to work with. There always seemed to be a rush about answering questions in a concise way without getting any clarity to a situation or presenting any other options. Since our builder had an exclusive contract with jet home loans for the incentives (closing costs covered), customer service was taken for granted. If I tried to call to follow up and ask some clarifying questions, I got a feeling that I am wasting their time asking about somethings that may have been trivial to them. Lending should not be given such a bad re*****tion, but now I see how it could be.
506 Desert Fox by
Reviewed May 07, 2024 | Rating:
5
Joani and Kathy did an excellent job. They kept us informed and answered all of our questions and concerns in a timely and very professional manner.
Coventry home buy by
Reviewed April 24, 2024 | Rating:
5
Joani did a great job communicating. The portal makes it easy to get her the info requested.
The BEST Loan Officer you can imagine by
Reviewed February 16, 2024 | Rating:
5
Joani is incredible, went above and beyond in any and all aspects to make this process as stress free as it can be and she truly cares. I cannot stress enough how amazing of a job she did and how helpful she was during the entire process. Any question i asked got answered within minutes and that includes her being on a plane as one point. If this company could clone Joani they would never need another employee again. Thank you so much
Moumi B by
Reviewed January 03, 2024 | Rating:
5
Joani and Megan were extremely helpful throughout the loan process. This is my first home and they made it extremely easy for me by contacting me whenever needed and answering all my questions. We really appreciate all there helps and answering all our questions. I highly recommend Joani & Team and Jet Home loans.
Loan by
Reviewed January 03, 2024 | Rating:
5
Joani and Megan were exceptional loan officers who provided invaluable assistance throughout my loan process. Their unwavering responsiveness, even during weekends, was remarkable. They went above and beyond, exploring creative solutions and were easily reachable whenever I had questions. Overall, they made a stressful experience as good as it can be thanks to their proactive and supportive approach.
109 matador by
Reviewed December 30, 2023 | Rating:
1
Na
Helpful, Patient, and Professional by
Reviewed December 30, 2023 | Rating:
5
We thoroughly enjoyed working with Joani and her team at Jet HomeLoans throughout our home-purchasing journey. No matter how many times we called or texted Joani (or her team) with questions, we consistently received prompt and helpful answers in return. Joani always did well to explain things in layman's terms, which we appreciated as first-time homebuyers. Joani and her team were kind, patient, professional, transparent, and willing to help whenever help was needed. They went above and beyond to ensure my husband and I felt comfortable with every decision we were making.
Very helpful and responsive by
Reviewed December 29, 2023 | Rating:
5
Working with Joani, Megan and Jet Loans was a great experience all around and I really appreciated how responsive they were throughout the whole process.
Excellent service! by [Realtor]
Reviewed December 28, 2023 | Rating:
5
Real Estate Professional
Joani and Megan were awesome to work with! They got a loan closed for my client in 20 days, with 2 of those days being holidays. They answered all of my questions and my client’s questions with great professional knowledge and care. As a realtor who has worked with many lenders, I greatly appreciate their attention to detail, response times, and anticipation of anything that may help or hinder the process. Thank you to this excellent team!
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