We had a long building process but Joani and her team guided us every step of the way from day one. She was always communicating with us, answering our questions, and staying on top of our loan process. We were faced with many stressful moments during our 19 month new home build but the one area that always remained consistent and promising was our loan process with Joani. She would check in on us throughout this past year, provide pep talks and advice, and was that voice we needed to hear when things got tough during our build process. At the very end, Joani and Megan gave that final push we needed to close on our loan and did EVERYTHING they could to get it done! True professionals and we are very grateful we had the opportunity to work with the both of them. Highly recommend Joani and her team!
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Joani, and her amazing team made sure that my husband and I were up to date and informed every step of the way. As a real estate agent myself, I work with different lenders every day. I chose to work with Joani because of her work ethic and communication. I will continue to recommend Joani to all of my clients, and work with her on any future loans.
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This was my first home purchase and Joani and her team walked me through everything. They stuck with me during the year it took me to find my home and Joani had time for frequent pep talks when offers fell through. When I did find my forever home, they sprang into action, updated all my paperwork, and made sure everything went smoothly. By the end of it all, we were even in a position to close early. I am thankful for Joani and her team every day - I couldn't have had more genuine individuals providing me with the support and guidance I needed in this difficult market. From the bottom of my heart, thank you, Joani, Megan & Felicia!
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Joani and Megan have been absolutely wonderful to work with from day 1. At the time we went under contract with our house, Joani was with a different company. However, we decided to move with Joani to Jet Loans when she joined their company. She is SUPER quick to respond via text/phone/email and has gone to battle for us multiple times when we have had any issues that needed to be resolved. Building a home with all the labor and supply shortages was far from easy, but Joani and Megan made our lives as easy as possible when it came to our mortgage and financials. They both went above and beyond their responsibilities as our lenders to get us updates on our house to keep us sane during these crazy times. After our closing date had to get pushed 3 times, Joani drove a LONG way to meet us at the title office when we finally closed to offer us her support. She is personable and so easy to talk to! You will not go wrong working with Joani and Megan for your mortgage needs.
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Joani is unprecedented in how she delivers service. She is extremely knowledgeable able to answer any question. She is resourceful and efficient. She has a high level of communication and is clear on directive especially in timely situations. She is a team player and can balance deadlines and urgency with care. She navigated this process with precision and masterful execution. Everyone wins with Joani!
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As first time buyers my husband and I were extremely anxious to start the process of purchasing a home. Joani and her team made us feel confident and provided us with such amazing communication every step of the way.
They answered every call and email promptly and in great detail. We are thankful to have had Joani and her team in our corner!
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Joani is amazing, kind, knowledgeable, and just a beautiful soul! Joani went above and beyond for my family. Our closing date kept being moved and we just couldn’t stay in our rental any longer. Joani ensured she had our needs in mind every step of the way. She fought for us and ensured we could close sooner rather then later. I’m sooo thankful that I was able to work with her! As a veteran she definitely had my 6!
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Joani and her team are amazing and I am grateful that I got the chance to work with her! Everything is going smoothly and I am receiving updates in a timely manner. I will definitely recommend her and use her again.
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Joani and her team are the best. They put customers on top everything which is rare particularly most of the lenders act like they are superior to mortgagees or they leave customers on limbo after the rate is locked (I.e. after they get your business). Joani not only stays on top every step of the way all the way until the closing. She also goes above and beyond to communicate with all stakeholders—title, agent of the other party etc. and irons out any issues come up. She closed my purchase in 26 days! Without a doubt, she is getting my business when I buy another property in TX. Oh yes I almost forgot, she is responds to your text or call even in late night. Try out her service. You will never get upset!
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Joani and her team were excellent to work with. They kept on top of everything, every step of the way
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