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Joseph A. Clouston

NMLS# 1477476  

Average Rating: 4  [9 Review(s)]
State(s) Served:
Current Employer:  Loan Officer Jet HomeLoans, LLC [Duval Jacksonville Florida]


This loan officer does not have any previous Employers
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The most difficult home purchase I have ever had by
Reviewed June 16, 2022 | Rating:
2
We bought the home on Modesto drive in September we were told it would be built and ready early in 2022. Every week we got an update from Neil As it got closer to what we thought would be a home ready for closing we we told it was going to be delayed. They wanted us to lock in a rate. We were very reluctant to do that because the closing date was constantly delay. In May we actually visited the home. It was missing walls cabinets appliances etc. Neil reassured us the closing would be before the end of May. We were very hesitant to lock in a rate due to all the delays. Because of these delays the loan percentage had increased. We finally did lock in on May 17th. It was vey stressful because there still wasn’t electricity or water and therefore no CO My agent was very helpful and proactive. They put down sod that turned brown probably because it was not watered. We were told they were no grunge to replace it it would recover. My agent brought her landscaper and he confirmed that most if not all the sod was dead. My agent finally got them to replace some of it. I hope the rest will recover since we closed on June 9. There are still unfinished things that need to be done Jet gave a promise that all would be done in 30 days. I hope they are going to keep their promises. Communication between the people involved in the process was poor between them and us as well. I’m glad this I is almost over.Anita Vabnick
Reverie - David Brown by
Reviewed June 01, 2022 | Rating:
5
Calvin Orth was great - knowledgeable, professional, courteous and a pleasure to work with all around
Worst experience by
Reviewed May 07, 2022 | Rating:
1
Worst experience I have ever had between jet homes and the builder dream finders curtis Gilmore and Brent Burkstrand was the only ones that communicated with me at the last minute of everything I know they was limited as to what they can do
Review by
Reviewed April 18, 2022 | Rating:
5
First, let me say that Carrie Callahan, Kathy Willis and Chris Zalupski really helped save this loan and they treated me right. I really appreciate them for that! I couldn’t have asked for a better LO than Carrie! She’s definitely a bright spot at the company. Now, for the bad news.
JetHomeLoans Review by
Reviewed April 15, 2022 | Rating:
4
First, let me say that Carrie Callahan, Kathy Willis and Chris Zalupski really helped save this loan and they treated me right. I really appreciate them for that! I couldn’t have asked for a better LO than Carrie! She’s definitely a bright spot at the company. Now, for the bad news. I know that Debbie Bierer isn’t an employee of JetHomeLoans, but she is the absolute worst site agent in this world. It has been the worst possible experience that I’ve ever had in my life. From her giving me misinformation about closing dates to lying on my LO to being totally disrespectful and rude to me on numerous occasions. She is a terrible representation of Dream Finders and ultimately JetHomeLoans and she made this process hell. I just hope that you all will take a long hard look into her and her behavior with Dreamfinders and rectify it because what she has put me and my family through has been unfathomable. I have also seen plenty of reviews on her from different websites and it seems to be a pattern of behavior with her being this way to other customers. She should not be allowed to treat anyone else this way.
Big Thank you! by
Reviewed February 24, 2022 | Rating:
5
I’m overwhelmed at the attention my loan received from your staff!!! Everyone there was extremely helpful ESPECIALLY Allie. What a knowledgeable individual. Her follow up assistant taylor was more than happy to answer all my questions in a timely manner. Thank you again for making my dreams come true!
I know what you did. by
Reviewed November 03, 2021 | Rating:
1
Terrible customer service. I also feel like y’all bait and switch with that preferred lender deal with dream finders. Terrible experience all around. Incompetent staff. Rude and non responsive.
review by
Reviewed July 22, 2021 | Rating:
5
Joseph was very helpful while taking over my loan from someone else. He was very communicative and helpful through out the process answering all my questions
Professional, helpful, efficient by
Reviewed March 06, 2021 | Rating:
5
Everyone did a great job helping with my loan. I appreciated the quick responses to my questions
1