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Joseph A. Clouston

NMLS# 1477476  

Average Rating: 4  [22 Review(s)]
State(s) Served:
Current Employer:  Loan Officer Jet HomeLoans, LP [Duval Jacksonville Florida]


This loan officer does not have any previous Employers
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Amazingly fast and excellent customer service by
Reviewed May 18, 2024 | Rating:
5
Joseph was great, he did an excellent job helping me to get an excellent rate to secure a great new construction home and he did it in a very fast way
Our Experience by
Reviewed February 23, 2024 | Rating:
1
From the engagement till closer of the loan our experience w/Joseph was very bad. I never experience polite conversation. i understand he knows in and out of loan process and me as a customer would prefer to get as much information as needed. Our request to reconsider loan points or processing was outrightly denied. The reason he stated was we didnt have another quote for different lender. His verbal communication is pretty rude lacks customer service. I had a good customer support with Christian. he was very helpful and responsible during his interaction.
Loan by
Reviewed January 18, 2024 | Rating:
5
Very professional and approachable. Takes the time to explain.
Outstanding and Customer Centric Service! by
Reviewed November 29, 2023 | Rating:
5
We had the pleasure with working with Taylor Mobley​​​​ and Gregory Trew. I must say the team was very supportive to our needs and helped us all along the way answering our questions. Taylor was such a pleasure to work with and was always available via text or phone call. I appreciate Taylor stretching beyond her working hours and helping me with my application at one time. To add further, the communication was excellent.
Great Service by
Reviewed October 26, 2023 | Rating:
5
My clients had the pleasure of working with Taylor on the purchase of their new home. Taylor was incredibly easy to work with, and did a great job keeping their loan on track and keeping everyone involved on the same page. Emails were always quickly and fully answered. As an agent, I love working with lenders who communicate well and ensure a smooth process. Taylor did just that for us and we couldn't be happier. Thanks Taylor!
Awesome!!! by
Reviewed October 02, 2023 | Rating:
5
We had the pleasure of working with Taylor and she was extremely helpful in guiding my family through the entire process every step of the way. Would recommend her to any of our friends and family without a doubt. Fast responses, super friendly, and works very hard! Thanks Taylor!
Very Helpful by
Reviewed August 07, 2023 | Rating:
5
Worked with Joseph and his team to purchase our home in Houston, TX. They worked with us to push everything forward. Answered are questions. We even closed earlier than expected which never happens. Great experience would work with them again.
End Result by
Reviewed May 26, 2023 | Rating:
5
We had a difficult start to the process but at the end of it we came out as very satisfied customers. Would recommend Joseph and Taylor, especially Taylor, in the future!!
Great Experience by
Reviewed April 03, 2023 | Rating:
5
Working with Joe and his team was a great experience. A high level of communication was in place due to the nature of the task at hand.
Outstanding Service by
Reviewed March 30, 2023 | Rating:
5
Joseph was always readily available, he made sure we understood our options, he took us through several options that fit our situation the best. He was timely, he was responsive, he was informative and most importantly polite and patient!
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