Pamela and her team really help our loan process to be quick and painless. Many Thanks!
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From the get-go, Pam was amazing! We found our house on a Saturday evening and negotiated with the builder. We were given her name and number, and she answered on a Saturday night and started the loan process with me right then. She is very responsive on all of my questions even the ones that she had nothing to do with and would guide me to the right person. I would text her at all times of the day even after hours and she always responded almost immediately. Jet loans makes the process very easy. Their app and portal lays everything out for you easy to upload and get them everything they need. Amanda was also very great to work with to get our loan funded and closed!
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She consistently demonstrates a high level of activity and remains thoroughly up-to-date. By keeping communication channels open, she ensures a seamless loan process, keeping customers informed every step of the way. Her readiness to assist and provide clarification to borrowers is commendable. I highly recommend her services for anyone seeking a smooth loan processing experience.
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Pamela Johnson was a fantastic loan officer who made my first-time home buying experience smooth and stress-free. She was incredibly punctual and always available over the phone, making communication easy and efficient. Her friendly demeanor and professional guidance were invaluable in helping me secure my townhome. I highly recommend Pamela for her exceptional service and dedication.
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Pamela helped my husband and I in the purchase of our first home and although the home loan process was lengthy and at times confusing she answered all our questions at all hours of the day and was always quick to respond! She’s very helpful, patient and went above and beyond to help us make our dream of homeownership a reality.
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Pamela did a fantastic job dealing with all our stress and frustration with this overwhelming process. She answered fast and accurate to our tens of calls and messages and provide the right guidance and make the things moving. Extra points for her because she had to deal with a change on the administration right in our last weeks to get the approval. Thanks Pam 🙏🏻
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Initially, I was quoted a high rate ($10,000+ related to points). Essentially, the builder's offer of $11,500 preferred lender credit against closing costs wasn't useful since such high points were charged. Once I realized this, I worked with my own lender JP Morgan Chase who basically beat Jet's rates. But I am glad I gave Jet a chance because Pamela worked hard to ensure that she beat the rate I got at Chase and reducing the points sufficiently enough to make it the better deal with the use of the preferred lender builder credit. The thing I liked about her most was she was always available by text message and very responsive. It was actually very easy working with her and the title company. A pretty seamless closing after the initial negotiation on points.
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The whole process was very quick and we never got quick answers on what was needed and were lied to about our final monthly payment. We were told it would be 2605 including the HOA of 100 a month. We get to closing, after all the disclosures from Pam saying that 2605 was the payment, and it turns out that the 2605 payment that we were assured was our payment from Pam is in accurate and that it will be 100 more a month… would be nice to not be lied to about something as important as a monthly payment. Would recommend never using this company as they lie about your mortgage payment. Terrible communication, passive aggressive answers and lying.
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I really appreciate Pamela’s orientation and service to make possible my new home purchase!!! She was permanently keeping me focused in my target….pretty smooth process up to the closing time!!! Thank you very much Pamela!!
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