The loan officer Jordan never picks your call and answer the questions . He simply forwards documents and ask to sign without even saying what the document is for?
Only one time I had a call with him was during my start of the loan process and never picks the call ,neither answers the doubts that I asked for after that.
He simply wants his documents being signed and says that it is mandatory and need the doc ASAP.
I did not have any other options to change the loan officer but to continue with him.
Me being a first time home buyer had many questions and doubts that needs to be clarified by the loan officer. But he never did that. I had to google each and everything to understand which document is meant for what and then sign accordingly.
Please future clients make sure that you are not going with Jordan to have a stress free process in your home buying journey.
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Thank you so much Jordan, you did exactly everything you said. You are professional and super quick to respond to all questions. You made the home buying process a complete breeze. It was the easiest thing We have done in a long time. Thank You again for being kind and AWESOME!
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Jordan is a professional and made buying a home very pleasant.
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Jordan, I must say is by far the worst professional I have ever met in my life. He never returned calls nor text messages. This was my first home. I had to make several complaints before to get paperwork explained. He would forward me documents and tell me sign with no explanation. Two days before closing my down-payment doubled. Two days!!! My experience with Jet loans was horrible. Never again. If they are the last company out here, I guess I'd have to be homeless. I even felt discriminated upon, because i doubt if i was white, i would have gotten the same treatment. Racist! Very very horrible. Don't do it
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Thank you to the team at Jet Home loans, in particular Jordan Beall and Kimberly Barbour! Throughout the process from start to finish the team was easily accessible, answered our many questions, provided straight to the point answers & feedback, and made the experience quite smooth. It was a LONG new home build journey but Jordan and team were always available to assist us along the way. Very thankful for them all and holding our hands to the finish line! 5 + stars!!
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I used call like 10 times some times I don't even get a reply for days .. This is nor good business
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Was not happy with the final closing interest rate. Went from 1.99% rate at initial contact to 2.75% rate at closing and putting more money down. After waiting 10 months for completion, only had four days notice for closing. Money had to be wired 48 hours prior to closing and my bank was out of state. Should have been informed about this prior. Very stressful.
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Overall great experience with Jet Home loans. Kim and Jordan did a great job putting together our case for a new home loan.
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I cannot say enough about Jordan and Kimberly! A fantastic duo! Very efficient and caring, especially Kimberly! I would receive them to anyone! Thank you both for being so kind and helping me through this stressful process! Kudos to you both! Thank you from the bottom of my heart!
Diane Eucare
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There was a lot of scary information to sort through as a first-time buyer, but Jordan was there every step of the way. His excellent and prompt communication made the entire process simple.
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