We were assigned Jordan Beall as our loan officer. Should you ever be matched with Jordan, I urge you to immediately contact the company and ask for a different loan officer—or consider getting a loan from a bank instead, regardless of how enticing the lender credits appear. In the long run, this will spare you unnecessary stress and financial loss. Jordan is difficult to reach by phone, often citing meetings as the reason for his unavailability. His main method of communication is email, and you’ll only get a prompt response if you escalate your concerns. Over the course of four months, we managed just three conversations—all of which happened because I persistently reached out to lock in our rates. Having worked with numerous loan officers over the past decade for both financing and refinancing, I found this experience truly eye-opening. Jordan stands out as the most challenging loan officer I’ve ever worked with, causing us considerable frustration and heart ache throughout the process. Due to his delays, our interest rate increased from 5.5% to 6.49% for a 30-year loan by the time we closed. I had to send so many emails to get final estimate on the day of closing as I didn't have the final numbers. Throughout the process, it seemed as though Jordan felt he was doing us a favor, rather than treating us as important clients.

I met “Jack” online and we communicated through text messages as well as other communication channels, including Wechat, WhatsApp, and Line. At some point, Jack told me I could make large profits trading gold on the website www.Iklee.cc. Jack provided instructions on how to send money to a crypto exchange and then transfer the crypto assets to the site where I could trade gold. After reporting that my account was profitable, Jack told me that if I upgrade to a “platinum” membership, the site would give a $100,000 bonus. I did not want to do this, but I received an email notification from the site that my membership had been upgraded and they needed to maintain an account balance of $500,000 or I would be sued, my credit would be affected, and I would have to pay penalties. I was not able to withdraw any funds from my account, and the site is no longer active. I invested about $69,000. Thanks to [email protected] whom I contacted and after I supplied him all the info he requested and agreed to his terms, he was able to recover 60% first and three days later the remaining 40% of my investment was recovered. Shout out to team Hack West and all they represent. This is me recommending HACK WEST to all those in need of Crypto Recovery Specialists.

I recently applied for a loan, and overall, there were some issues during the process, which is why I’m giving a 4-star rating. First, the interest rate they offered was quite high, at least 1.5% higher than the average market rate, which I found unsatisfactory. Secondly, throughout the application, many documents were only sent to the underwriter at the last minute, and any changes required additional supporting materials. This made the process feel cumbersome and added extra time pressure. Lastly, there were a lot of miscellaneous fees, which felt excessive and not very transparent. However, it’s worth mentioning that Pamela was incredibly helpful throughout the process. She remained very professional and handled client concerns, including negative emotions, even under significant work pressure. I got the impression that she was working around the clock for her clients. Her professionalism and patience left a strong impression on me. Therefore, despite my dissatisfaction with the overall process and the interest rate, I gave a 4-star rating.

Our experience with JET Home Loans and Savannah was deeply disappointing and frustrating. After receiving pre-approval, we were met with a lack of communication, significant delays, and an overall absence of professionalism. Despite providing all requested documentation promptly and repeatedly following up for over a month, we received no updates, counteroffers, or clear requirements to move forward. The final decision—a denial—was delivered with no explanation or alternatives, leaving us scrambling to secure financing with less than 30 days until closing. Luckily, we found another lender who was professional, transparent, and responsive, enabling us to close on our home without further issues. JET Home Loans failed to meet even the basic standards of communication and transparency. This experience has left us with no trust in their ability to handle a mortgage process effectively. We would not recommend JET Home Loans to anyone looking for reliable and responsive service.

Pamela is amazing! She gives great advice along the way and made everything easy to understand. Made my experience seamless!