Was not communicative, was annoyed when I called with questions, would send email instead of calling to discuss issues. IN stressful times you need to verbalize issues. Not with him. He did not care. Did not adequately discuss optional loan products and refused to match a better offer I received. That may have been the company and not him personally, but why would you not want the best for your client. Another company offered me a rate 1.5% lower and Jetloans did not offer to match or lower their offered rate as the preferred lender. 7.5% versus 5.99%. Run, RUN!

I wanted to take a moment to express my gratitude for the exceptional mortgage services that Megan provided during our recent collaboration. Her commitment to work, fast response time, and clear answers were impressive and made the entire process much more manageable. Her domain knowledge was evident, and I appreciated how she took the time to explain every step of the process to me and my fiancé. Her expertise and attention to detail were reassuring, and she was always available to answer any questions that we had. What stood out to me the most was her support in speeding up the process. Her extra effort in communicating with other parties involved in the transaction was invaluable and helped ensure that everything was completed efficiently. Overall, I am extremely satisfied with the services that Megan provided, and I would highly recommend her to anyone in need of mortgage services. Her professionalism, dedication, and expertise were all top-notch, and I am grateful for all that she did for us. Thank you again for your outstanding work, Megan.

Katie took the time to explain everything in detail and answer our numerous questions. A very stressful time but her care was much appreciated!

Dan is FANTASTIC!! A complete professional, caring and patient. Our home took 2 years to build…. Dan was with us from day 1 until we closed. He guided us through the entire process seamlessly. I would recommend Daniel Peluso to everyone!!

It felt like I was not getting accurate information. The process was filled with frustration and unanswered emails and questions. Getting ahold of my Loan Officer was a difficult task. Had to constantly call from different phone numbers in order to get response. Unable to leave voicemails because her inbox was full. Multiple unanswered emails that she simply didn’t bother to reference. When questioned about unanswered emails she stated that it was company policy not to provide details over email to customers. Surprised about interest rates given over the phone for rate lock. When questioned about why rates where significantly higher than other lenders, my credit score was 797, her answer was that being a preferred lender for builder meant that customers had to be quoted a “special” rate that was much higher. Was told that only way to bring interest rate down was to bring competing offer from other lender. Completely disappointed with the lack of transparency and communication throughout the process. Since numbers were not shared via email, only through phone, we spent hours going over details which led to her giving us incorrect numbers before realizing that they were from a different customer. Did not feel confident that we were given accurate information at any time.