We have unforgettable extremely frustrating experience with Jet Homeloans. Not only particular loan officer, but also the whole team as processer and others. It has poor management, unprofessional service, and mistreating client. As being preferred lender of our builder, we made bad decision to apply mortgage loan with Jet Homeloans. We also did ask to fail the loan because unreasonable delay process. This hold us to a very uncomfortable position. If we see Jet Homeloans again, we definitely avoid doing business with it.
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I met “Jack” online and we communicated through text messages as well as other communication channels, including Wechat, WhatsApp, and Line. At some point, Jack told me I could make large profits trading gold on the website www.Iklee.cc. Jack provided instructions on how to send money to a crypto exchange and then transfer the crypto assets to the site where I could trade gold. After reporting that my account was profitable, Jack told me that if I upgrade to a “platinum” membership, the site would give a $100,000 bonus. I did not want to do this, but I received an email notification from the site that my membership had been upgraded and they needed to maintain an account balance of $500,000 or I would be sued, my credit would be affected, and I would have to pay penalties. I was not able to withdraw any funds from my account, and the site is no longer active. I invested about $69,000. Thanks to [email protected] whom I contacted and after I supplied him all the info he requested and agreed to his terms, he was able to recover 60% first and three days later the remaining 40% of my investment was recovered. Shout out to team Hack West and all they represent. This is me recommending HACK WEST to all those in need of Crypto Recovery Specialists.
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I really have no words that are valuable enough to explain or categorize who George is at all!! I mean.. extremely communicative, a guy that fights for his clients and trust me we were not a breeze to work with just due to our situation and not once did he loose his patience or give up on us. We did not close with George and his company but the things he did for us to ensure we WOULD CLOSE with someone else who can take our unique case..I mean you tell me what loan officer would do something like that! Jet did not gain a client due to that 1 underwriter that has to make a statement or be above the law… but Because of George and his character, kind heart, willingness to solve problems… George and Jet have absolutely gained a client when it’s time for us to refinance and I will not even hesitate to refer everyone I know to George! This is someone you want by your side from a business and personal perspective. Thank you so much George for just being…You.
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I recently applied for a loan, and overall, there were some issues during the process, which is why I’m giving a 4-star rating. First, the interest rate they offered was quite high, at least 1.5% higher than the average market rate, which I found unsatisfactory. Secondly, throughout the application, many documents were only sent to the underwriter at the last minute, and any changes required additional supporting materials. This made the process feel cumbersome and added extra time pressure. Lastly, there were a lot of miscellaneous fees, which felt excessive and not very transparent.
However, it’s worth mentioning that Pamela was incredibly helpful throughout the process. She remained very professional and handled client concerns, including negative emotions, even under significant work pressure. I got the impression that she was working around the clock for her clients. Her professionalism and patience left a strong impression on me. Therefore, despite my dissatisfaction with the overall process and the interest rate, I gave a 4-star rating.
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Pamela is a pleasure to work with! Pamela helped answer all of our questions and got us into our dream home quickly. We are grateful to have worked with her and Francesca they were both excellent. Highly recommended!
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Our experience with JET Home Loans and Savannah was deeply disappointing and frustrating. After receiving pre-approval, we were met with a lack of communication, significant delays, and an overall absence of professionalism.
Despite providing all requested documentation promptly and repeatedly following up for over a month, we received no updates, counteroffers, or clear requirements to move forward. The final decision—a denial—was delivered with no explanation or alternatives, leaving us scrambling to secure financing with less than 30 days until closing.
Luckily, we found another lender who was professional, transparent, and responsive, enabling us to close on our home without further issues.
JET Home Loans failed to meet even the basic standards of communication and transparency. This experience has left us with no trust in their ability to handle a mortgage process effectively. We would not recommend JET Home Loans to anyone looking for reliable and responsive service.
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Pamela is amazing! She gives great advice along the way and made everything easy to understand. Made my experience seamless!
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Pamela and her team were exceptionally friendly and professional. They were highly responsive to all of our questions and made the loan process incredibly smooth and stress-free. We truly appreciate their support and efficiency.
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My wife and I, (I'm a disabled veteran), were so close to giving up on our dream of homeownership. We had faced so many hurdles and roadblocks, it felt like we were never going to get the keys to our own place. But then we were assigned Pamela Johnson at Jet Home Loans.
From the very beginning, Pam was an absolute lifesaver. She worked tirelessly on our behalf, navigating the complexities of the loan process with expertise and grace. Pam was incredibly responsive, always available to answer our questions and explain things in a way we could understand. She was patient and encouraging, even when we felt overwhelmed and discouraged. Honestly, we wouldn't be homeowners today without Pam's dedication and hard work. She went above and beyond to make our dream a reality.
If you're looking for a lending company that truly cares, who will advocate for you every step of the way, and who will work diligently to get you into your dream home, look no further than Jet Home Loans and ask for Pamela Johnson. She's simply the best!
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