As first time homebuyers, we were very nervous about buying a house. Mrs. Megan not only made us feel comfortable, but she made sure she explained things to us in terms we understood. She was very detailed oriented with everything about the loan process. My fiancée and I would have to call Mrs. Megan at different times due to our busy schedules and she was always available to both of us. Mrs. Megan and her Team were always there to answer any questions we had during this process. She went above and beyond for us and we would choose her again. We recommend her to all of our friends and family.
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She’s a liar. She knew my number one concern and issue was not being on the deed of the house. I lost all trust in her when she told me that the VA does not allow non married couples to be on a loan together when that is false. After I did research I realized she lied. Then she told me that I could be added to the deed after we closed on the house. That turned out to be another lie. So now I have a house that my name doesn’t get to be on because I’m not married all due to me listening to her and her lies.
She also continued to never give us the real break down with how she came up with the numbers and fees. On the day of closing we received a check but she never provided us anything showing how she came up with the amount that we got back and we feel like there is more money owed to us due to her not provided us with anything showing how she calculated the fee
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From start to finish, I was able to sit back and enjoy the ride. It would be hard to pick the best moment out of this experience. I thank everyone that help me. I hope the next person will get treated as well as I did.
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Received email at 715 pm saying I need to wire $4000 more before closing at 11 am the next morning. Which was wrong. After signing at lawyers office had to wait additional 3 hours because mortgage company didn’t have paperwork in order to release the keys.
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Mal McLean was my loan officer. I could not have asked for a better loan officer. He was knowledgeable, diligent, and more Importantly kept me informed at every stage of the process. I would definitely recommend him to anyone in need of an outstanding loan officer.
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Great working with kerwin. Communication was not the best at times but he worked with us to get us to our final numbers we wanted.
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Very helpful, in understanding the home buying process. Extremely professional and knowledgeable
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Mal was our LO. He was very informative, extremely helpful and made himself available whenever we needed him nothing but 5-star service l
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