I used Homeowners Mortgage to apply for my VA loan. They were very knowledgeable about the process, and was always ready to provide answers to my questions. Mal and Stephanie were very easy to reach through messages, emails and phone calls, which made the process as easy as possible. I am highly recommending this lender to everyone looking out for a reliable and knowledgeable lender, especially my military folks, because they made the process seemingly easy.
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Very professional team that worked very hard to help us close on a home between two Hollidays in two weeks!!
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The only reason we used this lender was because of the closing cost offered from the builder for using their lender.
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There were several incidents where I waited for information and did not receive calls or texts.
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Mal was great in the beginning when he needed something from me but when I didn't get my $600.00 credit he was no help. He was very busy then the "government" required actual statements from my credit card co. to show the charge along with my bank statement and the credit card statement showing it was paid then his "boss" was working on it but I never heard from him. When I contacted Stephanie Simmons she took care of the refund within a week. She is a great employee. Keep her!!!!
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Mal and his team were completely responsive and attentive to my needs as a buyer. His team got my VA loan closed in under 45 day!!
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