I would like to thank FBC Mortgage for making my purchasing a home process not stressful. Everyone was so friendly, polite and kind. Everyone worked so diligently and quick on working together as a team to getting the approved and processed quickly. They made my experience so easy and made me have complete confidence in them. Thank you FBC!
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Tyler and the whole FBC mortgage team provided excellent service. Tyler answered all my questions and was very helpful in each stage of the loan process.
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Tyler and her team at FBC Mortgage were excellent and very easy to work with. The loan process was easy to navigate and any issues that were discovered were handled in a very professional manner. I rate Tyler, Lee, and the rest of the team as a 5-star organization. Thank you all for a great experience.
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Tyler and the FBC team made the process to apply for a loan easy for us. Always responded to our emails and questions promptly.
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My experience with FBC was nothing short of excellent. Tyler ensured the process went smooth without a hitch. I loved the constant communication and not having to provide items more than once. Every FBC employee I worked with was amazing. I would definitely recommend.
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Tyler and Leigh Ann were awesome to work with. I was notified on the portal if anything additional was needed. If there was a bump in the road, it was fixed in a timely manner so that I was able to close on time.
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Lack of communication. Sent emails after business hours prolonging the process. Did not have my final approval till 4 pm the day before. Told they had everything when in fact they didn’t. Was a nightmare. Also the rate was not anywhere near other offers
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Despite my loan being slightly unconventional (new business owner + investment loan = complexity), Tyler and FBC made this whole process painless. I've gone through the lending process 3 times, and this was by far the most efficient. On top of this, Tyler is communicative and very knowledgeable. I would highly recommend them and will use them again personally on my next purchase or refinance!
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When the rates were at their lowest (under 3%) I emailed and called for a week before someone finally called me back. By then the rate had climbed almost an entire percent. Over 30 years that tens of thousands of extra dollars, and in order to keep my rate low, I ended up paying thousands more in points.
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They did an outstanding job with me because this was the first time trying to buy a home i didn't know anything about it and the loan officer helped me all the way
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