Tamara was so helpful and great!
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Working with Brent was a breath of fresh air. We had a major hold up because we were doing a refi with another lender, whereby the proceeds of that transaction were being used as a down payment on the mortgage with Trailblazer. Brent did everything he could possibly do on his end to make it seamless and to help us through the process when our closing was postponed (due to the fault of the other lender). Brent was always responsive and easily accessible. My husband and I are truly grateful for all of his help through this tedious process.
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Working with Trailblazer Mortgage was one of the most hellacious experiences of me and my wife’s lives. Our realtor confirmed she has never seen a more ridiculous and complicated process in her career. We were kind, transparent, and did all we could to mitigate the issues, but it was clear that this company was working against us for reasons unknown. Specifically, Karen Grim and Gregory Thomas, who consistently displayed a lack of understanding for their job. They were untrustworthy, rude, condescending, never checked their emails which resulted in us sending the same things over and over again, and would make up different rules and regulations on the spot contradicting everything we were told previously. They constantly talked over us in conversation, hung up on phone calls mid-conversation multiple times, and refused to answer questions. It got to the point where we wrongly had to push our closing day back and were borderline threatened to be pushed back further unless we complied with their ridiculous claims. If it weren’t for my resilient wife and us being dead set on this house, we would’ve abandoned it based solely on our experience with Trailblazer Mortgage. Avoid this company at all costs if you value your sanity.
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Service was great, quick and smooth
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This review is to recognize the exceptional customer service I received from Ron Powell. His willingness and patience to help me become a home owner is truly appreciated. Kudos, to you Ron for going above and beyond for me... THANK YOU!!!
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Process of closing alone with Mr. Tamara was extremely easy And Guidance was provided each step of the way.
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I’m very thankful for this amazing opportunity of buying my first home it was a wonderful experience.
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Excellent service, good communication, easy process
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Karen Grim was phenomenal she stayed in touch with my wife and I throughout the entire process.. she was very speedy and never needy.. simple fast and effective
thank you Karen and all of your staff involved
truly a great experience in the purchase of my first home.
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Karen Grim was phenomenal she stayed in touch with my wife and I throughout the entire process.. she was very speedy and never needy.. simple fast and effective
thank you Karen and all of your staff involved
truly a great experience in the purchase of my first home.
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