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Park Square Home Mortgage, LLC

Orange County |  Orlando |  Florida

Average Rating: 5 5  [148 Review(s)]
State(s) Served:


Loan OfficerNMLS#Avg RatingReviewsEdit
Tanya Bonilla 371886 44 Profile
Breanna Carmany 1710569   Profile
Myriam Chiriboga 2050053   Profile
Matt Cramer 317185 58 Profile
Sherry Czwakiel 371841 2 Profile
Roger Dixon 1544808   Profile
Roger Dixon Jr. 1544808 52 Profile
Romelia Gonzalez 1871203   Profile
Scott Kennedy 906148 101 Profile
Jon Miller 1438943 17 Profile
1
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Very professional by
Reviewed June 02, 2022 | Rating:
5
Scott K. is an efficient, easy to communicate and fast responders was a pleasure to have him as my lender.
Good and Bad by
Reviewed April 04, 2022 | Rating:
3
Stick with Jon because he is as professional as they come. The processor on the other hand, not as much. Poor grammar, explanations lacking and slow response times were very frustrating, not to mention that emails were all I got, not phone calls like Jon. We were also given a poor appraisal for our new home and nothing was done about it until we told them a poor review was coming. Sad that it had to come to that, but I didn’t want others getting caught up in the same situation.
PSH Title by
Reviewed April 02, 2022 | Rating:
5
Roger Dixon work ethics is exemplary. He is a valued asset to PSH.
Great by
Reviewed April 01, 2022 | Rating:
5
She did a great job!
THANK YOU! by
Reviewed February 07, 2022 | Rating:
5
From start to finish, Park Square homes made us feel like family and absolutely exceeded our expectations with communication, quality, and commitment. We have had so much fun with this process. It is exciting to see it go up and see choices we have made come to life. Those who worked on our house overcame the pandemic and built... We love our beautiful new home and our beautiful community! The home inspection with Sue went amazing. She went above and beyond making sure every detail in the home was up to par. She is very detailed oriented. She was very knowledgeable in every aspect of inspecting and operating our new home.
Poor Quality and Communication by
Reviewed December 29, 2021 | Rating:
1
Throughout the process details and explanations were very unclear. More specifically, I was initially denied, found a new lender only to find that PSH could process my loan. Original disclosure was incorrect, only to be told it would be fixed on the final papers. The final closing was very rushed, the sale price was wrong the day before closing, I was asked to move closing from noon to 4 so the paperwork could be completed, I was also asked to just wire a few thousand more to make sure I was covered even though the sale price was being corrected down $17k. The paperwork came over around 4:40 and there were items on there that was never on prior disclosures, the admin reached out to a few folks only for me to be reassured that it was the CDD and it is correct. After further questioning the adjustments, I still do not have specific details on what was added. I specifically asked for my property tax and CDD and I still have not gotten this answer, I was overcharged on my closing. The response that I did receive is they used the wrong tax year and the adjustment was wrong but I don't know the specific $ even after several requests. I was told they are really busy trying to close several homes prior to shutdown and they would likely resolve this sometime in January. This is very unprofessional and I would like to have a detailed review immediately with someone who can give me an honest objective answer. I answered below that I am not sure if I have the best rate, this answer is based on the integrity and attention to detail that I witnessed throughout my process.
My new home by
Reviewed December 15, 2021 | Rating:
5
As much of a pain gathering all info needed,everyone from Roger Dixon,Kelley Ruiz and Alok Sharma made life pleasant. My home is beautiful
Excellent and Professional Loan Originator by
Reviewed December 02, 2021 | Rating:
5
You can never fully know how wonderful it was to have such a kind, warm, efficient team to help  my wife and I through the process. Thank you for helping us secure a loan for our dream home. We are so glad you were able to lock in a good rate for us. Roger, with attention to detail, persistence, and dedication. You made the mortgage process so easy for us! We appreciate you.
Jon is the BEST by
Reviewed November 30, 2021 | Rating:
5
I started the process of purchasing my first home back in January 2021. It was a very long process with all the delays due to Covid but Jon took the anxiety away from the process. He communicated every step of the way, took charge of issues that arose and made the purchase of my first new home an amazing experience! I would use Jon again for my next home and recommend him to any potential buyer! If you want a streamlined process with little to no stress, go see Jon!
Great and smooth experience by
Reviewed November 18, 2021 | Rating:
5
The only times I needed to reach out were with general questions throughout my buying process. Everything was smooth and clear to an extend that left me without reason to reach out. Would recommend for future buyers.
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Orlando, FL
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5200 Vineland Road Suite 250
Orlando, Florida 32811
407-529-3000
140 Reviews
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