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The personal involved in my loan process was so professional, knowledge and made sure that everything was going very easy and smooth for me and my wife. I proudly recommend PSH to all my friends.
Thank you guys.
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Tanya, Romelia and Katherine were responsive and answer all my questions. They had a very enthusiastic and positive attitude. I loved working with them.
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Overall, the process with PS Mortgage is just okay. The interest rate wasn’t the lowest compared to other companies fir VA loan but I did receive some builder credit. I’m happy with the end result of getting the mortgage approved and into my home.
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Easy, fast, smooth and no stress.
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Company is great to work with!
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Everything was just what you would typically expect. I cant say I was impressed or felt like service went above & beyond but the job did get done so I guess thats the main goal. I felt like our loan officer tended to call Friday afternoons very last minute wanting information & decisions from us right away. Communication was sparse all the way through morning of closing. We tended to get more "out of office" email responses more than anything & there was hardly a definitive answer to any question I asked. Like I said, the job got done. We figured it out even with more effort from our side than it should really require but there is room for some improvement.
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I would like to say Roger Dixon was great, answered all questions we had regarding the process and went into depth on things we need more clarification on. If you have the please of working with aroger, just know you are in great hands.
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Overall it was an easy process once you have all of the needed documents on hand. Roger and team were very proactive in this process and made it a very smooth transition.
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