Loan Officer Profile
Matt Cramer
NMLS# 317185
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Average Rating:
[
62
Review(s)]
State(s) Served:
AL, AZ, AR, CA, CT, DE, DC, FL, GA, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MT, NE, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WY
Current Employer:
Loan Officer
Park Square Home Mortgage, LLC
[Orange County Orlando Florida]
www.matthewcramer.com
Phone: 407-872-3383
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Reviews
Previous Employers
This loan officer does not have any previous Employers
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Consumer Reviews
Real Estate Professional Reviews
Closing comments
by
Mark W
Reviewed
March 31, 2023 | Rating:
5
We worked with Matthew On the close of our new home in Mirabay in Apollo Beach. He was so professional, had great ideas considering the market instability and walked us through the process with timelines and accuracy. Great service from Matthew and his team all around. Mark & Trish Weiler
Review Questions and Answers:
1. Loan Type
VA
8. Did your loan close on time?
Yes
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
11. How likely are you to recommend your loan officer to others?
Very likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Very likely
6. How did you hear about your lender?
Builder
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
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Feedback
by
Ramachchanthiran S
Reviewed
March 03, 2023 | Rating:
3
Initially the response was not good. At a later point it improved. For once the interest rate was very low but i couldn't lock it. He was saying some 30 days rule etc.. I expect PSH Mortgage flexibility on buyer on these things for better closing cost and save some money. Overall okay experience.
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
Yes
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
No
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
Matt, Breanna, Devi i guess
11. How likely are you to recommend your loan officer to others?
Never
5. Do you feel you received a competitive rate?
No
12. How likely are you to recommend the loan processor?
Not likely
6. How did you hear about your lender?
Builder
13. How satisfied were you with the processing of your loan?
Not satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
Useful Tips
Timely response and flexibility to help buyer to save some money
Lender Response
Mr. Sankaran, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at
[email protected]
. Our hours of operations are Monday through Friday 8am to 6pm (EST)
1 Response
More
Never heard from this loan officer. Not sure why they even get a commission
by
Michael B
Reviewed
February 26, 2023 | Rating:
1
The only notifications I ever had from a loan officer were preset emails wishing us a happy whatever. When my 1st loan officer left, I received 1 email from Matt. I then received an email about locking a rate a few days before closing. There was never any discussions about locking rates in early or even what type of a loan I was looking for. If it wasn't for the builder paid closing costs to use this company, I would have left a long time ago
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
Yes
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
No
4. Processor on Loan:
11. How likely are you to recommend your loan officer to others?
Never
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Likely
6. How did you hear about your lender?
Builder
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
Lender Response
Mr. Bell, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at
[email protected]
. Our hours of operations are Monday through Friday 8am to 6pm (EST)
1 Response
More
Best Home Buying Experience!
by
Andres R
Reviewed
December 01, 2022 | Rating:
5
Park Square Homes blew me away with their world-class service. Matt was the ultimate professional who made himself readily available to my questions and concerns. His diligence and attention to detail helped ensure that I received the best possible interest rate and loan options.
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
Yes
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
11. How likely are you to recommend your loan officer to others?
Very likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Very likely
6. How did you hear about your lender?
Other
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
More
Professional from Start to Finish
by
Melissa M
Reviewed
May 13, 2021 | Rating:
5
PSH was very accessible from start to finish with my loan. I could reach out via phone, email or text and the response was extremely prompt. Each member was eager to help and I will be seeking out PSH for any future loans. Excellent service and they care about the person!
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
Yes
2. Loan Term
20 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
Breanna Carmany
11. How likely are you to recommend your loan officer to others?
Very likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Very likely
6. How did you hear about your lender?
Builder
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
Useful Tips
If you have questions, don't wait for them to call. Reach out and put your mind at ease. Even if the question seems silly - ask anyway!
More
Great and smooth!
by
Nelson J
Reviewed
March 24, 2021 | Rating:
5
It was great working with PSH. Great customer service, helped with all of our questions. Would recommend and deal with them again for any future purchases.
Review Questions and Answers:
1. Loan Type
FHA
8. Did your loan close on time?
Yes
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
11. How likely are you to recommend your loan officer to others?
Very likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Very likely
6. How did you hear about your lender?
Builder
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
More
Excellent
by
Derek S
Reviewed
February 11, 2021 | Rating:
5
Matt was excellent. Any questions we had he answered quickly. We closed on time, and are very satisfied with our dealings with PSH Mortgage.
Review Questions and Answers:
1. Loan Type
FHA
8. Did your loan close on time?
2. Loan Term
9. Was your loan program appropriate for your needs?
3. When did you close the loan?
10. Was your call returned in a timely manner?
4. Processor on Loan:
11. How likely are you to recommend your loan officer to others?
5. Do you feel you received a competitive rate?
12. How likely are you to recommend the loan processor?
6. How did you hear about your lender?
13. How satisfied were you with the processing of your loan?
7. Branch?
Orlando, FL
14. State Property In
Florida
More
Quick, easy and great rates
by
Joshua J
Reviewed
November 05, 2020 | Rating:
5
Easy process to apply through closing. Estimates provided when requested and ability to e-sign most documents was a great time saver. Rates were great and competitive which is great since this loan was done through the same company as the builder.
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
Yes
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
Matt
11. How likely are you to recommend your loan officer to others?
Likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Very likely
6. How did you hear about your lender?
Builder
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
More
Thank you
by
Gilbert R
Reviewed
October 21, 2020 | Rating:
5
Matt Cramer, you exceeded our expectations throughout the entire process. You provided us with all the answers to our questions and scenarios that we asked about in order to make an intelligent decision on our mortgage choices. Thank you for your guidance and patience.
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
Yes
2. Loan Term
15 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
Matt Cramer
11. How likely are you to recommend your loan officer to others?
Very likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Likely
6. How did you hear about your lender?
Builder
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
Useful Tips
We would recommend a Next Steps checklist for first time buyers that are unfamiliar with the process.
More
Values the customer
by
Nikki F
Reviewed
October 07, 2020 | Rating:
5
Matt and his team were extremely courteous, responsive, and helpful during our loan process. I loved working with them!
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
Yes
2. Loan Term
15 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
Jon Miller
11. How likely are you to recommend your loan officer to others?
Very likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Very likely
6. How did you hear about your lender?
Builder
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
Orlando, FL
14. State Property In
Florida
More
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