Lender Profile
Fairway Independent Mortgage Corp
Westchester |
Somers |
NewYork
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Average Rating:
1
[
2
Review(s)]
State(s) Served:
CT, NJ, NY
www.FIMCNY.com
At Fairway Independent Mortgage Corporation, customer service is a way of life. Not only are we dedicated to finding the best loan products and rates for our customers, we also off some of the fastest turn times in the industry. Our goal since our inception in 1996 has been to act as a trusted advisor, providing highly personalized service and guiding clients through every step of the loan process. Because of that customer loyalty and trust, Fairway is one of the most respected mortgage lenders in the country with branches in 45 states. It is all designed to exceed expectations, guarantee satisfaction and earn ing trust. Fairway is proud to be voted the #1 Best Mortgage company to woirk for by Mortgage Executive Magazine based on loan officer votes.
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Jeff Baxter
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Greg Davidson
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Nanci Denney
200773
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David Hoffman
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Melissa Hunter
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Trent Kuykendall
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Scott Sherman
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Ronald Stewart
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Consumer Reviews
Real Estate Professional Reviews
Poor Communication, Transparency
by
GJ B
Reviewed
June 21, 2023 | Rating:
1
After 7 weeks he finally gets back to me with a laundry lidt of issues. Couldn't reach anyone while he was out of the country on vacation gor teo werks. Finally emails a week kater and state’s underwriter will not alliw for all verifiable income from source and further matches tax return. He refuses to confront the U/W and therefore ends the deL. He does not return phone calls and hides behind email. Was promised at tbe start that a weekly update would happen every week, never happened. Would never confirm interest but tried to sell me on buying points, a nightmare experience.
Review Questions and Answers:
1. Loan Type
FHA
8. Did your loan close on time?
No
2. Loan Term
15 Year Fixed
9. Was your loan program appropriate for your needs?
No
3. When did you close the loan?
10. Was your call returned in a timely manner?
No
4. Processor on Loan:
David Hoffman
11. How likely are you to recommend your loan officer to others?
Never
5. Do you feel you received a competitive rate?
No
12. How likely are you to recommend the loan processor?
Never
6. How did you hear about your lender?
Other
13. How satisfied were you with the processing of your loan?
Not satisfied
7. Branch?
14. State Property In
Texas
Useful Tips
Find an honest firm and loan clerk.
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Negligence and Miss Direction
by
Marlo W
Reviewed
October 03, 2014 | Rating:
1
I began loan process, obtainted pre-approval, and provided everything as requested. Melissa continued to reassure me that she was structuring the loan for success and that each step of the way she was communicating with her manager and underwriters. Hours before we were scheduled to close (which had already been delayed by her several times) the loan was canceled by Fairway. I took my loan to another company and within 11 days I was sitting at the closing table fully funded. I understand if she could not complete my loan but I was very upset that she did not communicate and that she led me astray knowing in the back of her mind that the possibilities were not good with Fairway.
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
No
2. Loan Term
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
10. Was your call returned in a timely manner?
No
4. Processor on Loan:
11. How likely are you to recommend your loan officer to others?
Never
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Never
6. How did you hear about your lender?
Other
13. How satisfied were you with the processing of your loan?
Not satisfied
7. Branch?
14. State Property In
Colorado
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