I began loan process, obtainted pre-approval, and provided everything as requested. Melissa continued to reassure me that she was structuring the loan for success and that each step of the way she was communicating with her manager and underwriters. Hours before we were scheduled to close (which had already been delayed by her several times) the loan was canceled by Fairway. I took my loan to another company and within 11 days I was sitting at the closing table fully funded. I understand if she could not complete my loan but I was very upset that she did not communicate and that she led me astray knowing in the back of her mind that the possibilities were not good with Fairway.