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Jet HomeLoans, LLC

Nassau |  Fernandina Beach |  Florida

Average Rating: 5 5  [16 Review(s)]
State(s) Served: CO, FL, GA, MD, TX, VA


Loan OfficerNMLS#Avg RatingReviewsEdit
Chris Austin 648815   Profile
Corey Barto 2010752   Profile
Jordan Beall 1874665 1 Profile
Damien Blumstein 334988   Profile
Rick Brown 448138   Profile
Melyssa Caban 737510 1 Profile
Zeina Cabrera 1518273   Profile
Joseph A. Clouston 1477476   Profile
Matt Delk 282996   Profile
Lisa Doherty 461718 1 Profile
Jackie Dunn 1994037   Profile
Chason Forehand 1978594   Profile
Lee Gibson 992664   Profile
Donny Griffin 184121 1 Profile
Preston Hale 2009493   Profile
Leah Harris 817326   Profile
Tracy Hayes 23368 2 Profile
Brandon Jamel 1715807   Profile
Sumrah Khan 465446   Profile
Marissa Kuehn 1699927   Profile
1 2
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Honest Review by
Reviewed October 28, 2020 | Rating:
4
My original loan officer left the firm abruptly without warning and with less than 30 days to closing Dream Finders had to scramble to find me a new loan officer which in itself was not a smooth process. I called daily and received the same generic message that everything would be ok and to keep going with the flow. Finally, I was able to reach my loan officer Tracy and he was a little flustered that I was two weeks from closing without a lock in rate and little information in my file. He asked me if we could start the process again by submitting all new documents and pulling my credit again. I agreed and he was able to get my file pushed out and rates locked in by the following day, which made up for the previous loan officer dragging her feet and abruptly leaving. After working with Tracy, I started working closely with Trevia Walker to close the loan and she was awesome. She was always one call or one text away. She kept me updated as much as possible, which I really appreciated. She worked really hard to close the loan by the closing date. Although we didn’t close on time because the construction portion was not completed we were able to close the following week. Also, I want to say my sales rep Maggie Layton was fantastic from start to finish. She really sold the dream product and has amazing customer service. Overall my experience wasn’t bad and it certainly wasn’t smooth on the financing side. However Tracy and Trevia did a great job fixing the issue and getting me numbers two weeks prior to closing. I would recommend Dream Finders! One more thing, I wish there weren’t so many restrictions and limitations on structural and builder upgrades based on the dream finder level your home is. If the client is willing to pay for it why can’t we have it.
Great customer service by
Reviewed October 22, 2020 | Rating:
5
Always one phone call or email away for any questions and concerns that we had
Great !!! by
Reviewed October 20, 2020 | Rating:
5
Even though my loan processed to another company Donny was there to help and make a smooth transition
VA loan by
Reviewed October 18, 2020 | Rating:
3
Overall good experience. Communication couod be better. I had $6,000 in closing costs, but at closing the seller was only charged $5,350!!!! I still had to pay few hundred dollars in closing costs. So not sure if that was the best the mortgage company and closing attorney could do. I feel like they could have utilized all the 6k the seller agreed to pay for. Not sure if i would use the same company in the future.
Quick turnaround! by
Reviewed October 16, 2020 | Rating:
4
They had a quick turn around and during a busy time with all the re-finances etc. Thank you Jet for pulling through even though we were right down to the wire. I closed on time and got my keys to my brand new, first ever house. THANK YOU!
Lauren by
Reviewed October 16, 2020 | Rating:
5
Great company. Made the loan process quick and easy. Would definitely recommend.
Thoughts by
Reviewed October 16, 2020 | Rating:
5
This is not in review of Jordan. Jordan was great to work with he was patient kind and courteous every time we spoke I could not have asked for a better person to work with. This has to do with the process of switching lenders. The process was terrible everything was done last minute what was suppose to be a great experience in buying a home was so very painful again not by any fault of Jordan's. There has to be a better way to handle things and the time the lender or the people working to assist Jordan weren't moving like they should have. I only gave a five star based on Jordan not the lender.
Dream Home by
Reviewed October 16, 2020 | Rating:
5
JHL and our personal contact, Dan, help us in buying our dream home. The process is always stressful but Dan helped us get through it. Thanks for the help!!
Excellent Service and very responsive by
Reviewed October 15, 2020 | Rating:
5
We had a few hiccups when selling our previous house, Tracy was extremely helpful and responded quickly to all inquiries and request. It made us realize how smoothly our application went and how poorly it could have gone with another lender. Highly recommend.
Difficult at times by
Reviewed October 15, 2020 | Rating:
4
Although there were a lot of hurdles that needed to be overcome in the end everything worked out and I was able to close and move in.
1 2

 
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