Victoria Avila, Loan Officer at Coastal Loans, LLC Reviews & Ratings

Loan Officer Profile

Victoria Avila

NMLS# 1763547

Average Rating:

[30 Review(s)]

State(s) Served:

Current Employer: Loan Officer Coastal Loans, LLC [Orange Orlando Florida]

www.https://coastalloans.net/vavila/

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Reviews Previous Employers

Lender Name ▲	County	City	State	Number of Reviews
FBC Mortgage, LLC	Orange	Orlando	Florida	13973	Lender Profile
Home Loans Today	Orange	Orlando	Florida	548	Lender Profile
1

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Awesome by Cynthia R
Reviewed October 26, 2024 | Rating:

Victoria and her group were awesome. They worked really hard to process the loan and meet a deadline for us. Highly recommend

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elizabeth	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

2705 Savannah Michelle Ln. by Sally S
Reviewed September 13, 2024 | Rating:

Overall it was a smooth process. We were asked for a lot of documentation of our finances and there was often redundant requests.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Victoria Avila	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Fantastic Work! by Danny S
Reviewed July 22, 2024 | Rating:

I just want to highlight the Coastal Loans Team (Andrea , Victoria, and Jonathan) for their incredible work on my loan. Their turn around time moving me through the process was excellent. Resulted in me closing on the house asap. Jonathan specifically had really good response time to my day to day questions. He also kept me very up to date on the overall status of my loan. Victoria and Andrea were also a pleasure to work with! Just an overall great experience, and i couldn’t recommend them highly enough.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Andrea L	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Alabama

Useful Tips

Use Coastal Loans

Lender Response

Thank You very much for your kind words. The team appreciated the opportunity to work with you as well. Please let us know if we can assist you in the future.

1 Response More

Loan Officer Rating by Thomas R
Reviewed March 26, 2024 | Rating:

Victoria was amazing. She was super nice and very professional. She kept us in the loop at all times and was always able to answer questions

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Victoria Avila	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Easy to work with by Karyn S
Reviewed February 25, 2024 | Rating:

We were relocating from Missouri to Alabama. Coastal made the process very easy with their portal and communication to close our loan.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Alabama

Yes by Wanda W
Reviewed December 03, 2023 | Rating:

Yes

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Victoria Avila	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Everyone on staff was nice, thank you

149 Double Eagle Court, Freeport, FL by Timothy B
Reviewed April 06, 2023 | Rating:

The loan officer and processor were professional and courteous, a delight to work with them. My only critique is sometimes ambiguous communications regarding required documentation and delays receiving clarification from contacting Coastal Loans. In the end, loan delivered in time for closing with no hiccups.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? No
4. Processor on Loan: Lisa Artis	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Neutral
7. Branch? Orlando, FL	14. State Property In Florida

Satisfied Client by Kathleen B
Reviewed March 27, 2023 | Rating:

Victoria and Jenny were excellent to work with. Both were extremely responsive and helped to ensure a smooth transaction. Very helpful in navigating through the entire process.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Jenny	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Sweeney by Joyce S
Reviewed October 31, 2022 | Rating:

Victoria was awesome to work with. When I was not receiving the kind of attention I deserved from other bank officers I would reach out to Victoria and the problem would get solved. She was always willing to help and had a smile in her voice. Once I spoke with her all of my anxiety disappeared and I felt confident in the advise she gave.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 3 – 6 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Victoria Avila	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? No	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Neutral
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Realize that the buyer does not have first hand knowledge of company jargon on delivery deadlines. Taking more time and explaining what’s needed and giving examples would make process go so much smoother. Online tool is difficult to sign in to and time consuming. Need to streamline process while protecting buyers security.

Not as fast as I wanted but closed by Terrence R
Reviewed August 25, 2021 | Rating:

Great rates and low fees. However the time it took was more than 45 days. At least it closed compared to trying to close with another company for 6 months.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? No
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Neutral
6. How did you hear about your lender? Online	13. How satisfied were you with the processing of your loan? Neutral
7. Branch? Home Loans Today - CO	14. State Property In Texas

Useful Tips

Keep on them.

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