Loan Officer Profile


Shelly Klein

NMLS# 314871  

Average Rating: 5  [171 Review(s)]
State(s) Served: FL
Current Employer:  Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]
Phone: 727-865-4184

This loan officer does not have any previous Employers
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Exceptional Service by
Reviewed January 16, 2021 | Rating:
We felt confident with Shelly Klein from our very first phone call. She was knowledgeable, confident, cautious, and reassuring. She walked us through each step and answered any questions we had along the way with a very quick response. The process went smoothly and on time. Besides being very competent, she was very kind and caring. Just the right combination for going through such a complicated and important process. We would definitely call on Shelly Klein again and recommend her highly without any reservations. Thank you Shelly!
The Super Star Team by
Reviewed December 31, 2020 | Rating:
Outstanding service, on a scale of 1 to 10 I would rate Ms. Klein and her team a absolute 10. Ms Klein is a true profession who understands customer service, always answer my questions and returned all of my phone calls, emails, and texts well within 24 hours. Having bought several homes, this by far was my best experience ever.
Great Experience! by
Reviewed December 04, 2020 | Rating:
Shelly did a great job of guiding us through the process of purchasing our first home. We are incredibly grateful to have had the opportunity to work with Shelly and the FBC team!
Customer Service is the Best Around by
Reviewed December 03, 2020 | Rating:
Thank you to Shelly, Stephanie and their team for making what could be a stressful experience super smooth and easy. Give them a call before you decide on a lender, you won’t be disappointed
First Mortgage in 27 years by
Reviewed November 24, 2020 | Rating:
This was my first mortgage in 27 years, and my wife's first. The process went as smooth as it could possibly go. It was an involved process but Shelly and Sheila, amongst others, kept the process going, communicated well, and followed up flawlessly.
Shelly K & Team by
Reviewed November 19, 2020 | Rating:
Shelly and her team were all awesome to work with. It truly was such an easy process of buying our first house. No questions went unanswered and they went above and beyond to ensure everything worked out for us. There was a slight issue with the house not appraising but they all worked really hard to get it all figured out and kept communication with us.
FBC Rating by
Reviewed November 12, 2020 | Rating:
In spite of being 3000 miles away, and there being document transmission issues, then a developing hurricane which threatened to postpone the closing, FBC worked very hard to ensure closing would take place on time.
Excellent customer service and personal attention by
Reviewed October 31, 2020 | Rating:
During my mortgage process, Shelly and her team were amazing! She helped me every step of the way and gave me personal attention. She was very responsive to my every question. Shelly is a definite recommendation to anyone looking for a mortgage. 🙂
Fantastic! by
Reviewed October 29, 2020 | Rating:
Shelly, Chris, and the team were fantastic to work with. They worked so hard to get us closed on time. I would highly recommend them!
David Weekley Home Closing Experience by
Reviewed October 27, 2020 | Rating:
Great Experience and a smooth process from the mortgage application to closing. Shelly and her team were a pleasure to work with. They were always available to answer questions and were very knowledgeable with the process and lending options. I also had a very pleasant experience with Town Square Title. Again very helpful and always available for questions. I would definitely recommend and would personally consider using both FBC Mortgage and Town Square Title for my next home purchase!
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