Marcos Rivera, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Marcos Rivera

NMLS# 1232146

Average Rating:

[51 Review(s)]

State(s) Served:

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

www.fbchomeloans.com/mrivera

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Loan Review by Ebencia B
Reviewed August 17, 2024 | Rating:

Everything was wonderful.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

READ documents carefully prior to signing by Judith R
Reviewed May 22, 2023 | Rating:

For the most part our closing was fine, I did like having the opportunity to review docs online and sign those that were appropriate for online signature. I found two errors, one multiplying the taxes in error (increasing the monthly payment) and a waiver of taxes upon request being escrowed. I contacted the LO and this was corrected and resent, but it emphasizes the need to carefully read/review all docs prior to closing!! The LO was very responsive, if he couldn't answer a call, he called me back very quickly.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: No idea	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Read/review docs!!

We are very grateful by Cristian R
Reviewed September 21, 2022 | Rating:

Thank you so very much for all of your help in securing our loan for our new home here in this amazing Mirada Community in San Antonio. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. We put our trust in you and you most definitely came through for us. Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest, Marcos Rivera & Canice Canales! Our hats off to you!!"

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Canice Canales	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

New Home Purchase by Leon M
Reviewed October 21, 2021 | Rating:

Marcos is the absolute best lender that I have ever worked with.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Outstanding service and advice from Marcos! by OCTAVIO M
Reviewed October 07, 2021 | Rating:

This was our first time as home buyers and working with financing companies in Florida. Marcos was always willing to guide through the process and he took care of our business in a very special manner, being always available and aware of our needs.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Juan Camilo	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Mortgage loan application by Marie D
Reviewed July 21, 2021 | Rating:

The process of loan application was not good, asking 😑me the client for paperwork and statements over and over was ridiculous

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? No
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? No
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? No
4. Processor on Loan: Marco's Rivera	11. How likely are you to recommend your loan officer to others? Never
5. Do you feel you received a competitive rate? No	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Not satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Don't use this company unless you have no choice, use your own financial institution

Excellent service by James R
Reviewed May 12, 2021 | Rating:

The process was smooth, our loan officer was excellent. He answered our questions and made sure we were informed every step of the way.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Marcos Rivera	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Make sure you have documentation in order.

Marcos Rivera and Canice Canales by Omer S
Reviewed April 15, 2021 | Rating:

I am very satisfied and very happy with the attention received by Marcos Rivera and Canice Canales

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Canice Canales	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

excellent by Alvaro A
Reviewed April 08, 2021 | Rating:

Excellent customer services

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Marcos Rivera	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

The Best! by Julio G
Reviewed March 17, 2021 | Rating:

I appreciate Mr. Rivera's help during the process of my Loan. He was courteous, clear,and responsive. He maintained constant open communication during the whole process, and made us feel included and safe.He worked in cordination with candice, who was also great help. Thank you for get things done.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

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