RMC as a whole does a very poor job at communicating with their clients and has very inconsistent and unreliable information. My loan officer, overall, was nice. She was AWFUL at being available and i could hardly ever get in contact with her and she did not follow up most times. But she was always nice and polite. However, when purchasing a home and figuring out how you are financing the home, communication plays a major role and that is especially hard to do when you can not ask questions or talk about your options with your own loan officer. Its even more terrible when your loan officer decides not to be available to you during your week of closing. So i am passed around from person to person with no one with any knowledgeable information of my file to be able to even help me in the slightest. And any time i requested something outside of my loan officer or asked for confirmation or questions in writing, they were all ignored or dismissed. I am truly not a fan of how RMC conducts their business.

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Personal service and friendly attitude.

Thank you very much Lynn, You did a fantastic job, Ann-Marie and I really do appreciate your efforts in some vexing circumstances. Doubtless, that you have to handle the financing of two homes to the same person in a six-week period of time. Let's put it this way, we will not purchase another home unless you handle the financing'. Thank you very much, Ennio and Ann-Marie Cantore

Working with Lynn Tosi was a pleasure from start to finish, although applying for a mortgage is a process. Lynn is a straight shooter and very informative with any and all questions. She responded to all inquiries in a timely fashion. Would definitely recommend her and FBC Mortgage to anyone in the market for a mortgage.