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Extremely difficult process with sub-standard communication
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Personal service and friendly attitude.
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We are very happy with the entire processing process, which was very efficient and very effective; every question or doubt, we always receive a prompt and punctual response.
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Thank you very much Lynn,
You did a fantastic job, Ann-Marie and I really do appreciate your efforts in some vexing circumstances. Doubtless, that you have to handle the financing of two homes to the same person in a six-week period of time. Let's put it this way, we will not purchase another home unless you handle the financing'.
Thank you very much,
Ennio and Ann-Marie Cantore
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Lynn Tosi was amazing, she was so patient and helpful every step of the way. Thank you!
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Working with Lynn Tosi was a pleasure from start to finish, although applying for a mortgage is a process. Lynn is a straight shooter and very informative with any and all questions. She responded to all inquiries in a timely fashion. Would definitely recommend her and FBC Mortgage to anyone in the market for a mortgage.
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Thanks for helping me out getting my first house and being so professional.
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Buying a new house from MARONDA was a painful process.Communication was sporadic.When I call they directed the calls to another person.They lost two checks for down payment, and I need to submitted bank evidence for the cashed checks.Never offer the opportunity to negotiate costs involved, including almost
$9,000.00 to an agent that I didn't hired.
Closing was a nightmare, it was 4:30 p.m. and I didn't know the exact $$ amount to present at the closing.Finally the closing was held after 6:30 p.m. four hours after scheduled time.That meeting was a positive experience.
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