Lisa and Marcy were a great team and always available.
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Marcy and Lisa were nothing but fantastic. They helped me every step of the way. They were great to work with.
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The process for the loan was very easy. The online tools made uploading documents and being updated on the status of the mortgage easy. There was always someone to answer questions by phone or email when they came up. Everyone was extremely pleasant and helpful.
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This is the second refinance I have done with Marcy Hunter and I can’t say enough about her professionalism. She is up to date on the market gets a locked in rate quickly. The whole loan process is streamlined and Marcy is involved with each step with helpful advice. You feel like you have an advocate. My loan closed in less than a month and I actually miss talking to Marcy. You will not find a better lender.
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Right from the start, Lisa and her assistants were helpful, diligent and easy to work with. The information they provided enabled me to secure the loan with the best rate. I highly recommend Lisa and her staff at FBC!
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FBC team, which had helped on my first mortgage, recently provided timely, competant and coordinated support for a refi that was complicated my ongoing job transition, working with my financial institutions to expedite underwriting. They provided comprehensive step-by-step guidance and updates throughout
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Relatively smooth process. Excellent communication
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Second time working with Lisa and Marcy-first time was summer of 2015. When the need to secure a new mortgage arose I thought of no one but Lisa and her team. My experience in 2015 was terrific and this time was no different. Quality, competent people that are top notch professionals make a difference. When I need my next mortgage I only hope Lisa and Marcy haven't changed their tel#.
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The overall experience was handled exceptionally well! Very efficient as well as very effective.
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My 2nd time working with Lisa and Marcy. No better service. They went above and beyond for me, including a lot of hand holding needed. Thank you!
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