Yvette loves her job. She communicates with you constantly. She is personable, compassionate and goes beyond her job title to make Dreams come true.
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From the very beginning of the process, Kelly Taylor's team member, Brady was on it! He was communicative, efficient, positive and always helpful. Brady allowed me to ask all of my questions and he always was responsive. He even answered after hours and this was not expected. I then had the pleasure of working with team members on the insurance side, documentation needed side, and other sides. Every person I worked with was amazing and made every step as easy as possible. Even on the closing side. My closing date was fast, as we had sold our home and FBC was on it and worked so very hard to assure the timeline was met, even when it was outside of the norm. Thank Brady and all of the FBC team!
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I went into this process as a nervous first time home buyer not knowing what to expect. The process with FBC much easier than expected. I will definitely recommend FBC in the future. Thanks.
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Alyssa Miller and Kelly Taylor was very caring, supportive, and professional throughout the process. They provided me with excellent service
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Every one at FBC Mortgage are knowledgeable, responsive, and my husband and I couldn't be happier with the excellent customer service we received. I would like to highlight that Yvette Cortes is responsive, knowledgeable, and always answered and returned my calls in a timely manner. Thank you to everyone who helped us in obtaining our home loan.
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5 stars to all at FBC. Even employees not assigned to my team were helpful and friendly. Special tanks to Yvette Cortes, who was with me from the start!
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The whole team at FBC Mortgage was great. They worked with us in a difficult situation as our closing was delayed due to the builder being behind and made it happen just in time for us. Thank you
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I had the pleasure of working with Kelly Taylor's team, more so one on one with Yvette. Actually Yvette is the reason we had hope in getting approved. We attempted one end of 2020 and we needed to work on some credit/DTI issues. She gave us direction and told us not to give up. Circle back around to January 2021, and we got approved and closed on our house this month. Yvette was great in keeping in contact, letting you know what was going on and answering any questions we had! Would definitely recommend FBC to anyone looking for a lender.
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Kelly was very helpful in every way. Great to work with!!
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