Any questions I had she would always respond back no matter what day or time it was she stayed on top of everything and let me know what all was needed for the next step so I was never scrambling around trying to get paper work together
|
We started our loan process in late 2020 for a new build home. We have finally moved in, it was stressful and a few bumps in the road but fbc was there to answer any questions and help us with any questions, we had a first time home buyers! Over all smooth experience.
|
Everyone involved was very helpful and patient. They all walked us through every step and very professional..
|
Yvette loves her job. She communicates with you constantly. She is personable, compassionate and goes beyond her job title to make Dreams come true.
|
From the very beginning of the process, Kelly Taylor's team member, Brady was on it! He was communicative, efficient, positive and always helpful. Brady allowed me to ask all of my questions and he always was responsive. He even answered after hours and this was not expected. I then had the pleasure of working with team members on the insurance side, documentation needed side, and other sides. Every person I worked with was amazing and made every step as easy as possible. Even on the closing side. My closing date was fast, as we had sold our home and FBC was on it and worked so very hard to assure the timeline was met, even when it was outside of the norm. Thank Brady and all of the FBC team!
|
I went into this process as a nervous first time home buyer not knowing what to expect. The process with FBC much easier than expected. I will definitely recommend FBC in the future. Thanks.
|
|
|
Alyssa Miller and Kelly Taylor was very caring, supportive, and professional throughout the process. They provided me with excellent service
|
Every one at FBC Mortgage are knowledgeable, responsive, and my husband and I couldn't be happier with the excellent customer service we received. I would like to highlight that Yvette Cortes is responsive, knowledgeable, and always answered and returned my calls in a timely manner. Thank you to everyone who helped us in obtaining our home loan.
|
5 stars to all at FBC. Even employees not assigned to my team were helpful and friendly. Special tanks to Yvette Cortes, who was with me from the start!
|
| 1 2 3 4 5 ... |