Kelly A Taylor, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Kelly A Taylor

NMLS# 316993

Average Rating:

[389 Review(s)]

State(s) Served: FL

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

www.fbchomeloans.com/ktaylor

407-377-0306

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Reviews Previous Employers

Lender Name ▲	County	City	State	Average Rating	Number of Reviews	Current Lender
FBC Mortgage, LLC	Orange	Orlando	Florida		13986		Lender Profile
1

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Great process by Ronald B
Reviewed November 03, 2023 | Rating:

They were always on point to keep us up to date on the process. We really appreciated it.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Clear Title	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

They have an app for the closing process that makes it easy to know where you are in the process

Super fast closing by Melvin O
Reviewed August 02, 2023 | Rating:

The hole FBC team was awesome... helped and guided every detail. Good commununication and awesome job from everyone. Super recommended.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Diane	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Overall Good Experience by Adrian N
Reviewed July 12, 2023 | Rating:

The people were fantastic throughout the process. The app needs a lot of work. There were multiple mistakes made, but they were all fixed quickly and everyone there was friendly and helpful. Would have given five stars if the app had worked properly.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Patricia Collini	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Ask questions and check all details of your paperwork. Report mistakes so they can be corrected and move you forward in the process.

Excelente service by Maria V
Reviewed June 01, 2023 | Rating:

Thank you Kelly and team. You really made my experience a good one. Thank you Alyssa you are the best! Always willing to help and answer my questions.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Longwood, FL	14. State Property In Florida

Excellent service by Jose R
Reviewed May 15, 2023 | Rating:

Every one associated with FBC mortgage did an excellent job no remorse or regret they bent backwards to help you and make the process as smooth as possible.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Need to give costumer a list of all who are Gionta to be involved in the process some of the E mails were confusing (not knowing one could confuse mailwith spam.) Ones more thanks for all your help.

Nothing short of excellence by Crystal A
Reviewed May 11, 2023 | Rating:

Everyone was truly helpful, patient, and kind! They all responded promptly to any questions or concerns.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Yvette Cortez, Kelly Taylor, Patricia Collini	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Mortgage approval. by Sharon O
Reviewed April 05, 2023 | Rating:

I would like to thank Mrs Yvette Cortez and Miss Dian for helping me every step of the way to obtain this Mortgage and leading up to my first closing.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan?	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Great Service by Robert M
Reviewed February 02, 2023 | Rating:

Kelly and Team were great throughout the process, regular updates at each step of the way!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Yvette Cortes	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

VA Home Loan by Pedro F
Reviewed January 19, 2023 | Rating:

I was definitely impressed with how fast FBC Mortgage LLC processed my loan. The Loan Officer and her team were very helpful and friendly. They kept us up to date on everything. I will definitely recommend FBC Mortgage LLC to friends and family.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Tammy David	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Longwood, FL	14. State Property In Florida

Useful Tips

They keep up with the market and technology.

Very personal by Barbara E
Reviewed November 03, 2022 | Rating:

It was very hard with the underwriter but I can understand it’s very important but I thought I was asked personal questions that didn’t have anything to do with my loan compared to what my neighbors were asked going through the same process

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? No
4. Processor on Loan: Brady Kemp	11. How likely are you to recommend your loan officer to others? Not likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Somewhat satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Be patient and keep your paperwork in order at all times

Lender Response

Thank you for your feedback – we take it very seriously. Please contact me, Jennifer Green at 407-284-4893, I would like the opportunity to discuss your experience further.

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