I had an extremely disappointing experience with JetHome Loans, the preferred lender for Coventry Homes. While I understand that everyone is out to make money, what shocked me was the deceptive and manipulative tactics used by a so-called “preferred” lender. Their rates are significantly higher than those offered by major banks, and once you lock in, don’t expect them to honor any “free float down” they promise. Despite my repeated requests and escalations, they refused to adjust my rate even when market rates hit their lowest in August, leaving me stuck at an inflated rate above 7%.
Their lack of transparency is alarming—they withheld crucial information, refused to provide a proper closing document, and made numerous clerical errors during the process. I insisted on signing documents in person, yet they forced me into e-signing without my consent. For first-time homebuyers like myself, I strongly advise steering clear of JetHome Loans. Their unprofessionalism and lack of integrity will taint your entire home-buying experience.
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I went through Jet because my builder was offering incentives to go through them. I signed the contract with the builder and then got into contact with Jordan. From the very start Jordan was condescending and rude. Once the house was close to being built he tried to screw me with a 9% rate while adding 15k in points. After much arguing I was able to get it down to the regular rate at the time of 7%. I would have to send him the same documents multiple times, he emailed my ex-wife asking for docs while knowing the divorce was finalized. My ex wife had nothing to do with the purchase post divorce per the courts. He never removed her from my closing docs until the day of closing. He refused to communicate to my sales person and title which caused massive delays in closing. The whole company is filled with scum bags and scammers. RUN AWAY!!!!
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Excellent job. Every thing went like clockwork
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Real Estate Professional
I appreciate the team staying over to sort out my client documents. We couldn’t have done if it wasn’t because of you Vincent! You went above and beyond! Thanks so much!
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Jordan made my process to apply for my home loan very easy. He is not only professional, but knowledgeable with great customer service. Thank you Jordan!
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Amazing and helpful staff!
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Communication and transparency were great at first but as the process continued and we were closer to closing, that decreased. It took us multiple attempts to get answers and information and throughout the process our realtor team was consistently left out of communications. We were very happy with our loan just wished the communication was more consistent and timely.
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It was a nice experience to work with Jordan Wilhelmy and his team.
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We purchased from Jet Home Loans because it was required for our incentive on our new build. We found the communication to be pretty bad. As first time homebuyers, we didn't really know what questions to ask or what was going on, and often questions asked via email went unanswered. It was very frustrating. They also had 3 different people talking to us and I did not know who the primary contact should be or why there were so many people involved. it was also a challenge that they are in Florida and we are in Colorado. That time difference was challenging sometimes.
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