Jet Mortgage was recommended by my builder and they did not disappoint. Professional and responsive and friendly service.
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Jordan and his associate Vincent were very helpful throughout the process. They responded quickly when I needed anything, and when it came down to crunch time they scrambled and got it done, despite some last minute complications.
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Jordan AND Vincent provided excellent clarity, responsiveness and education on the loan process. I was very happy with the time and patience Jordan and Vincent took to teach me about the loan process and the requirements necessary to secure finance for my new home. Very happy with their high quality of service. Thanks again.
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Very responsive and very good interest rates. Close the loan approval process in time.
Very efficient
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My situation was unique and the patience provided by Jordan and Vincent was GREATLY appreciated. The response and follow-up was perfect. When Jordan was not available, Vincent was able to step in and continue the process without a pause. I must say that I was a bit hesitant at first, but all of my questions were answered and I was able to close without delay. As a matter of fact, I have already told a colleague about Jet HomeLoans.
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I felt like the lender was working more with the builder yhan looking out for my best interest. Alot of fees that we higher than other lenders.
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The cash allowance by the builder to use their preferred lender is an eyewash. The actual value could be peanut compared to other mortgage lenders. The loan officer got the loan approval only 2 hours before closing and did not inform me about all the details except how much I needed to pay. I could not use all the money my realtor wanted to contribute. I could have used the money to buy points to reduce the interest rate. The loan officer or their representatives were unavailable at closing for any questions. Hence, I had to call, but the loan was processed when he returned the call and followed up. The final statement for closing should have been given to me two business days before the closing to verify it.
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Very quick to respond while providing exceptional service!
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I got a perfect service and excellent business.
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Rates are not competitive and transparent. Too much of documentation and not having correct data in their system which was leading to lots of confusions and rework.
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