Buying a home and selling home at the same time is incredibly stressful, and for someone without a financial background securing a mortgage is the most confusing part, but Jeanette Rangel was able to boil down all the rates and acronyms into logical information we needed to make the right decision. She kept us advised every step of the mortgage process, explaining the reason for every obscure document requested from us. Her manner was always friendly, and she was always available to answer every stupid question we had, and every worries we had, and we had lots of worries since closing sale on our home in California and closing on brand new home in Nevada in literally 3 days apart required surgical precision and that’s exactly what Jeanette Rangel did so brilliantly. Yes, it was a little more stress than we originally anticipated, but at the end of the day Jeanette delivered far beyond what we ever expected. Jeanette is remarkable, a five-star loan officer and FBC Mortgage should be proud to have her working for them. Thank You Jeanette Again and Again ! Alex Sazanovski and Emi Takahashi