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There is always stress involved with any move but there is also excitement and happiness. This experience was all stress with zero excitement or happiness . The communication was terrible. I felt like I was hanging in the wind. We were given a closing date that was not met. This was not a problem I understand sometimes this happens. The problem is that I was not given a closing date until 2 days prior to my actual close but I was not given a time. I did not receive the time until the day before we. Have you ever tried to play a move with zero information...extremely frustrating. We did finally close 19 days past original closing date. My husband and I have worked hard a saved for this big day to buy a home. What a nightmare experience this was.
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The loan process was very smooth from beginning with Gregory Trew through the approval with Kathy Willis. Information was easy to provide through the website.
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