Our experience with this loan officer was fabulous! We couldn't have asked for better. From the get go he educated us about the type of loan we were shopping for (a mortgage with a home renovation option through Fannie Mae) and ended up putting us into a product that was appropriate for us. We had never done a loan like this before and were a little uneasy at first because we weren't sure of the process, but Ed guided us through step by step. He made it so easy. What we liked most was his responsiveness and knowledge. We highly recommend Ed Ross and FCB to anyone purchasing a home.
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Ed was very Knowledgeable and understanding throughout the entire process of securing my wife and my new mortgage. We are first-time homebuyers and are greatly appreciative of the level of service and professionalism we received from FBC mortgage.
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Overall good experience. Ed was helpful and very punctuation to all emails/calls throughout the entire process.
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We had a great experience with Ed Ross. He was honest with us at every moment of our process. If we had a questions he was more then happy to answer us. Overall we are very please with the whole FBC family. Thank you Ed and Jennifer for all your help.
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FBC was extremely responsive to my needs as a mortgage consumer. This new real estate market is bizarre to say the least. Despite several bumps in the road with sellers and contract issues, my loan officer was always responsive and handled the issues competently and professionally.
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