Ed, Angela and Desiree where a great team. Ed guided us on loan products and what was right for us. Angela and Desiree made the whole process smooth and easy.
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It took us 4 months to get the loan and what the underwriters kept requesting was ridiculous. You would have thought we were asking for a million dollars. We owned our property free and clear and only needed the loan to finish renovations. Underwriters you are way to caught up in process and not attune to folks like us who just needed a bridge! Our loan officer, Ed Koch was great and as frustrated with UW as we were.
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Ed Koch & his team are very professiona,knowledgable & right on time.Kept me updated on all issues & were ahead of the game.We had a 5 star experience.We would certainly recommend FBC to our friends & will always use FBC for our needs.Thanks again.
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Extremely professional. My processor was very informed and related to my every need during the entire process.
I am glad they were recommend.
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They were very helpful and informative.
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I'm 22 and this was my first time ever going through the process of buying a house. I was very fortunate to know an agent who was a family friend and wasn't just out to get a quick dollar. I went with Ed because that's who she worked with and recommended using. And I'm glad I did because I felt they had my interests at heart and they made sure I wasn't getting sucked into some trap of a house.
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Very professional
Very problem solving-Mr Koch was my advocate
I appreciated that he was present as we'll during the closing.
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