Dabney was always available, worked with me and my insecurities (first time home buyer), quick to respond, and helped me secure a great rate. A+ Associate that helped me even when builder was MIA
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Dabney and team were amazing to work with! They made the process seamless and loved the ability to upload all of our documents to their portal.
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Just finished our third closing with Dabney as our loan officer and we would definitely use him again if the opportunity arises. His proactive and prompt communication is stellar and the level of professionalism he and the entire team exhibit is top-notch. Five star+++++ experience!
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This was my second transaction with Dabney and his team and would not hesitate to take any future business back to them
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This is the second time we have used Dabney. He is extremely responsive, which is very helpful when getting a mortgage. Overall he had a great experience and would use Dabney again.
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I understand the builder delays had caused our loan process to be longer than expected, but to lose out on a much lower interest rate. We were to get a 1.9% in April 2021, but Jetloan couldn't lock us in so we were given 2.99%. I believe there was no-one there looking out for us even though I made many inquires to get locked. The processor was out of state and worked from home, so communication from her was challenging and most cases missing document and needed scanned immediately. Had no idea taxes per month were so high, told a much lesser dollar amount.
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Make sure before you choose your lender reach out to Dabney. This man is amazing. Gave me a plan that I followed, communicated with me throughout and now we are in our home! He answers the phone whenever you call him with a question or concern. If he doesn't which is rarely he will call you back almost immediately.
I can't say enough good things about him and his team! Jackie is amazing and works hard for you every step of the way. With all their knowledge and experience you have amazing people on your side. The application process can be tedious and overwhelming but with the team at JetLoans by your side it makes it a lot easier.
I'm also really happy about the communication during the loan approval process. You get constant updates as they happen. You have a dashboard as well to make uploading and signing documents a breeze.
When I go to buy my next house I'll definitely be calling the team at JetLoans. Give them a try and you'll be on here writing a review like mine.
Steve
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As a Compliance Officer, I can be a tough customer :) Dabney and Vasken make the process so pleasant! They are both VERY professional, courteous, and on top of things. Fro. Getting our pre-approval over a weekend to being told that the certificate of occupancy not done the day of closing, Dabney made magic happen! CO was obtained but a backup plan in place before I even got the call, that is outstanding service! Always made time for my calls, questions, rate watch, closing schedule, required docs. I have been thru horrific home loan process previously, and Jet Home/FBC and Dabney and Vasken, made the process simple straightforward and pleasant!!! Thank you!
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Mr. Martin provided professional customer service and promptly processed our home loan.
FBC made the home buying process simple and easy.
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