Crystal Justice, Loan Officer at Reviews & Ratings

Loan Officer Profile

Crystal Justice

NMLS# 2015273

Average Rating:

[4 Review(s)]

State(s) Served:

Current Employer: Loan Officer

Claim this Profile

Reviews Previous Employers

Lender Name ▲	County	City	State	Average Rating	Number of Reviews	Current Lender
FBC Mortgage, LLC	Orange	Orlando	Florida		13977		Lender Profile
1

Filter By

FBC Mortgage Review by John A
Reviewed October 06, 2021 | Rating:

Overall a great experience. Prompt & professional answers to calls &/or problems.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term Other	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Monica Wilson	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Need to be flexible & patient.

Awesome Services! by William J
Reviewed August 18, 2021 | Rating:

My Loan Officer was the best. She made the refinance process go very smoothly. The team around her made sure the T's were cross and I's were dotted. Excellent services and a caring teaming. I will always recommend FBC to my friends and family. Keep up the value services to your customers. Thanks! William Justice

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Crystal Lynn Justice	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Keep up the value services to your customers.

Excellent service by Jaime R
Reviewed May 05, 2021 | Rating:

Crystal's team was very professional and very helpful guidance throughout the entire process, and we appreciate that a lot. Good job, Crystal and Monica, and the rest of the team.

Review Questions and Answers:

1. Loan Type Other	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Monica Wilson	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Great service by Rasul M
Reviewed March 17, 2021 | Rating:

They are very helpful and give excellent service thank you ladies for your help.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Keep doing what You do.