Loan Officer Profile

logo

Alan Lamphere

NMLS# 285109  

Average Rating: 4  [13 Review(s)]
State(s) Served: FL
Current Employer:  Loan Officer Jet HomeLoans, LLC [Duval Jacksonville Florida]


Lender Name ▲CountyCityStateAverage RatingNumber of ReviewsCurrent Lender 
FBC Mortgage, LLC OrangeOrlandoFlorida 13436 Lender Profile
1
Filter By
Golden Dog Title by
Reviewed August 19, 2022 | Rating:
1
What a horrible experience. Feels like a broken system. Never again. 1. On the day of the closing, while at their office, they give you a new estimate to close which is $10k more then all of the preivous estimates provided (this is criminal and should be illegal) 2. Lies about closing costs being fully covered if you go with Dreamfinders preferred lender, which I went with and they shifted the costs back to you. 3. Lies about the appraisal check being returned to you, never received the money back (they also made me waive my rights) 4. Threats from Joseph Clouston about penalties and requests for last minute documentation (very unprofessional and do not have your best interests in mind. instead of explaining the discrepancy, he gives open ended threats). 5. Rushed the closing without the house development being fully completed. 6. Constantly loosing your documents and asking to resend. 7. They make mistakes on the documentation that they produce and shift the blame on you. There is much more but these are the main points. Alan tries but his management is wicked, very rude, and unprofessional. Between the lies and the threats never working with Joseph Clouston again.
Loan Officer Review by
Reviewed July 05, 2022 | Rating:
5
Alan was a pleasure to work with. He was followed up on any emails or phone calls. that I had. He was very proactive when it was about any paperwork I needed to provide.
Closing by
Reviewed July 02, 2022 | Rating:
5
Thank you Jet for all your help. My file was a challenging one and your team communicated with me throughout the entire process. I was upset at first, but when my processor Doreen emailed me at 11:30pm of missing docs while she was battling Covid, I had to set my pride aside and realized that the team at Jet really put me first! So on behalf of my family….the word Thank you is not enough to say. A big LOVE to Jet & Dreamfinders for everything and we really truly love our home!
Inexperienced Loan Officer by
Reviewed March 29, 2022 | Rating:
1
The processor Kimberly B. was the best!!! The loan officer on the other hand was the absolute WORST! Very inexperienced and annoying
A big help! by
Reviewed December 01, 2021 | Rating:
5
Very friendly, helpful & knowledgeable. Always able to eliminate all my doubts and frustrations about the process no matter how frazzled I got. Sorry I was not able to meet him at closing.
Home loan Processor Review by
Reviewed November 03, 2021 | Rating:
5
I worked with Alan Lamphere. Very professional and efficient! Would recommend highly!.
Great communication and support throughout the loan process. by
Reviewed October 06, 2021 | Rating:
5
Building to buy creates a longer loan process of waiting and submitting documents, Alan always made himself available to answer any questions and provide assistance when needed from day 1 to signing day at the title company.
Thank you by
Reviewed October 06, 2021 | Rating:
5
Alan was great to work with. Excellent customer service and always was available to answer and questions or concerns during my loan process.
Great assistance by
Reviewed August 18, 2021 | Rating:
5
Alan was awesome. Whenever I had a question or concern he was available to help, many times after hours due to our family being on the west coast. Appreciate his help!
Thank you! by
Reviewed June 23, 2021 | Rating:
5
Alan was always available to answer my questions and was very helpful.
1 2