Lender Profile
Wells Fargo Home Mortgage
Sacramento |
Folsom |
California
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Jeremy Brittain
459692
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Anthony Mendez
459604
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A dishonest loan officer and a shifty lender that stands with him
by
James F
Reviewed
October 30, 2013 | Rating:
1
I had a terrible experience financing my first home with Anthony J. Mendez (NMLSR ID: 459604) who is a mortgage consultant at this branch of Wells Fargo Home Mortgage in Folsom CA. Anthony promised me a very competitive 30 year mortgage rate and then failed to follow my instructions to lock the rate as soon as my offer was accepted. Anthony waited until the last week of my 45 day closing period to tell me the truth and finally lock my rate. I had to accept a much higher mortgage rate than I could have received at the start. To add further problems, the final underwriting and document printing took so long that house purchase closed escrow late. My Realtor had to work hard to calm down the seller and their Realtor because they thought the bank was hesitating on lending me the cash for the house. I feel the pain of this loan every day now because I am stuck paying thousands of dollars of extra mortgage interest needlessly. I am so blown away at how a large mortgage lender like Wells Fargo with a good re*****tion still has enough loopholes in their system to allow a loan officer to pray on a borrower at will. I went to WF home mortgage because it was my first home purchase and I wanted to get a fair loan process and I was swiftly reminded that I should have done more research on loan officers.
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
No
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
No
3. When did you close the loan?
3 – 6 Months Ago
10. Was your call returned in a timely manner?
No
4. Processor on Loan:
Wells Fargo
11. How likely are you to recommend your loan officer to others?
Never
5. Do you feel you received a competitive rate?
No
12. How likely are you to recommend the loan processor?
Never
6. How did you hear about your lender?
Online
13. How satisfied were you with the processing of your loan?
Not satisfied
7. Branch?
14. State Property In
California
Useful Tips
I would recommend to research your loan officer before applying for a loan with them. If you do not like their reviews or they do not have enough experience, keep looking. Banks still allow loan officers many ways to keep your rate floating because it benefits them in the end. Make sure you have the contact info for the loan officer's manager before applying. This way you can get some results if your loan officer starts ignoring you to hide things.
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