Lender Profile
Taylor Moberly
Jacksonville |
Florida
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Average Rating:
5
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Outstanding Performance
by
Sheila W
Reviewed
March 28, 2023 | Rating:
5
Taylor was a professional with great insight into the needs of a customer always available. Her return time was outstanding the same day answer questions and if she didn’t have any so she got the answer and it was given to use the same day you didn’t have to wait she anticipated it your knees, and almost on point with answers for questions that were not just comment, but that were personal to your particular Loan experience have until the on your team is probably one of the best decisions she could have ever made, and her customer rapport is outstanding even if I asked her the same thing three or four times she always answered, and she gave a little bit more to help understand the process always with a smile, kindness and professionalism, and most of all approachable
Review Questions and Answers:
1. Loan Type
VA
8. Did your loan close on time?
No
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
Chris
11. How likely are you to recommend your loan officer to others?
Very likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Very likely
6. How did you hear about your lender?
Realtor
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
14. State Property In
Florida
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Introduced Taylor as the first planet contact as one of the best things you can do to represent your company
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