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Steve Koller

NMLS# 326080  

Average Rating: 5  [26 Review(s)]
State(s) Served: FL
Current Employer:  Loan Officer American Portfolio Mortgage Corporation [Sumter The Villages Florida]


This loan officer does not have any previous Employers
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Exceptional Service by
Reviewed January 23, 2018 | Rating:
5
Looking for a mortgage? Look no further, because I found the most incredible mortgage company for you. Yup. After much searching, I found one company that outshines all the rest—FBC Mortgage in The Villages, FL. To be fair, the other mortgage companies I met with were also nice, helpful, and knowledgeable, but I felt like I was just a number to them. The difference is that FBC Mortgage gives over-the-top exceptional customer service. How? They met me at the door just as I arrived at their building, escorted me to their offices, and along the way introduced me to everyone who worked there. This simple act shows they value their employees and made me feel valued by giving me all their attention. They asked what I was looking for in a mortgage and listened to what I had to say. They were super friendly, extremely professional, and did due diligence by contacting me several times since our initial meeting. They wanted my business. They even asked the ultimate question of what they could do to secure my business. Exceptional customer service is sadly lacking in our society, but this group has pretty much aced it. Oh…and they gave me an incredible mortgage rate!
Florida Move by
Reviewed December 14, 2017 | Rating:
5
My wife and I have purchased a couple rental properties through Steve's FBC branch in the Villages. Both times it was a great experience. So when we decided to make Florida our permanent home it was an easy decision to use his agency again. We are now in our home and it is awesome. Thank you Steve, Pam and all the Koller team!
Worked with two loan officers by
Reviewed November 30, 2017 | Rating:
5
Worked with two competent and personable loan officers from FBC We own two properties in the Villages Florida. My wife and I were introduced to Loan Officer Steve Koller through FBC Loan Anthony Filone. They were both extremely helpful and knowledgeable about remortgaging our property. My wife and I will definitely refer FBC to our friends, neighbors, and family for future mortgages based on the excellent service provided by Steve Koller and Anthony Filone
The Koller Group by
Reviewed November 22, 2017 | Rating:
5
This group is the most helpful, patient and professional i have ever worked with. Even with the aftermath of hurricane Irma looming large, the were always ready to answer my questions and provide the guidance needed in this challenging and time consuming process.
Home Loan by
Reviewed September 24, 2017 | Rating:
5
VA
Great! by
Reviewed September 21, 2017 | Rating:
5
Working with FBC was great! Steve was very helpful and answered any questions that we had. Pam was helpful as well. Both of these individuals made the process smooth.
Terri Lethig by
Reviewed July 14, 2017 | Rating:
5
Everything was very organized, process went smoothly, always answered questions promptly.
Easy by
Reviewed July 02, 2017 | Rating:
5
Quick and easy
Great Experience by
Reviewed June 13, 2017 | Rating:
5
We were recommended to check with Steve & his group to see if we could get a better deal than with our bank on a Sunday afternoon, and Steve was able to meet us the following afternoon. After providing the details Steve, he was able to come to be with a better deal, so we proceeded with the necessary paperwork , and moved forward with a mortgage with fbc. Thirty days later, I'm now the proud owner of a new house in The Villages, and appreciate Steve, Laura, and the rest of the fbc family for a very smooth process. It was also very helpful to close from our current home address in Charlotte, NC as opposed to driving back down to The Villages. Again thanks to all, Yvan & Pat Jolin
adequate by
Reviewed May 06, 2017 | Rating:
5
Steve Koller and his assistant, Laura Carver, were very helpful in our selection of type of loan,duration, and the loan amount. Additionally, the required paperwork was provided on a timely basis, and copies of pertinent documents were made available.
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