Stephanie Fera-Haygood, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Stephanie Fera-Haygood

NMLS# 836774

Average Rating:

[53 Review(s)]

State(s) Served: FL

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

www.fbchomeloans.com/shaygood

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FBC all the way! by Roseatta D
Reviewed July 27, 2024 | Rating:

We recently closed on our new home and couldn't be happier with the outstanding service we received from FBC. From start to finish, our experience was smooth, efficient, and stress-free. A special thank you to our loan officer, Stephanie, who went above and beyond to ensure we understood every step of the process. Her expertise, patience, and dedication made us feel confident and supported throughout the entire journey. She was always available to answer our questions and provided clear and timely updates. We also want to commend Tracey, our loan processor, for her exceptional work. Tracey's attention to detail and commitment to accuracy ensured that all our documents were processed swiftly and without any issues. Her proactive communication and organizational skills made the entire process seamless. Thanks to the incredible team at FBC, we are now happily settling into our new home. We highly recommend their services to anyone looking for a reliable, professional, and customer-focused mortgage company. Five stars all the way!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Tracey	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Raymond B by Raymond B
Reviewed November 10, 2023 | Rating:

I am Very Happy with how everything progressed and I had all my queries answered in a timely manner with accurate details.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Kerri Wilson	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Home Loan by Kathryn M
Reviewed November 03, 2023 | Rating:

Good experience

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Carol Christian	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Great job by Virendra P
Reviewed July 31, 2023 | Rating:

Stephanie and her team were great.

Review Questions and Answers:

1. Loan Type Other	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Stephanie	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

I would recommend this mortgage company

Great Experience by John R
Reviewed September 23, 2022 | Rating:

My wife and I had a wonderful experience working with Stephanie Fera-Haygood with processing our mortgage for our new dream home. From beginning to end, she was informative, extremely thorough and attentive to our financial needs, thus making sure that we were getting the best deal possible. was able to boil down all the rates and acronyms into logical information we needed to make the right decision. Stephanie went out of her way to make sure we got the best available loan at the lowest possible rate. I recommend Stephanie to anyone in the market for a mortgage. This is our first experience working with Stephanie and we would highly recommend Stephanie and her company to anyone.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Stephanie Fera-Haygood	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor?
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida

Smooth as Silk by Roger S
Reviewed September 01, 2022 | Rating:

I Didn’t believe I could get a loan. FBC & Stephanie surprised me! That began my adventure to move to Florida! During the 14 month build, Stephanie was careful to Assist me in completing the forms and details for my loan! She was not just a loan officer, she became a friendly voice always ready to assist or just listen when needed! Highly recommend! You also will be blessed with her guidance in the loan process!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: ??	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida

Smooth as Silk by Roger S
Reviewed September 01, 2022 | Rating:

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: ??	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida

Stephanie Fera Haywood Was Awesome! by Hector G
Reviewed August 05, 2022 | Rating:

New Home Purchase at David Weekly.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? No
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Alicia Salinas with Town Square Title	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch?	14. State Property In Florida

Useful Tips

I was mostly discouraged with the Under Writers who made the process stressful for me, and my wife, Stephanie. All I can say that Stephanie Fera Haywood was awesome! Stephanie went out of her way to help us get through it. I highly give her praise for working hard for us and getting things done.

Robledo’s House by Doroteo R
Reviewed July 01, 2022 | Rating:

Robledo’s House

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Stephanie Fera-Haygood	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida

Top of the Line Customer Service by Michael H
Reviewed June 16, 2022 | Rating:

Stephanie was extremely responsive to all of our needs and went out of her way to ensure a very positive customer experience. I would gladly do business with Stephanie again and will recommend her to others

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Stephanie Fera-Haygood	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida

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