Sonya Olson, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Sonya Olson

NMLS# 389405

Average Rating:

[113 Review(s)]

State(s) Served:

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

www.fbchomeloans.com/solson

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Feedback by James P
Reviewed June 17, 2022 | Rating:

Sonya is an excellent professional and really knows her business. She is pleasant, patient, and always there to answer questions. made the process as painless as possible.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term Other	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner?
4. Processor on Loan: Elaine	11. How likely are you to recommend your loan officer to others?
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Be ready for a lot of document requests. That process is very painful.

Excellent experience! by Justine Z
Reviewed April 22, 2022 | Rating:

We were hesitant to go through a new build and especially without a real estate agent. Sonya Olson made our experience so pleasant and easy. She always answered our questions timely and made us feel at ease through the process. Would definitely recommend!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elaine Castro	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Rave Reviews All Around!! by Telysa N
Reviewed April 13, 2022 | Rating:

Sonya and 2 Elaines 😊 are top notch! Very on the ball and so pleasant to work with!! Love love this Team!!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elaine Thomas, Elaine Castro	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Fabulous in all areas!!

FBC Mortgage Process by Cynthia H
Reviewed March 14, 2022 | Rating:

Sonya was very helpful before, during, and after the mortgage process.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time?
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate?	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

FBC Five Stars by Ronald T
Reviewed January 27, 2022 | Rating:

Excellent proactive communication. Attention to detail gave me confidence.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elaine Thomas	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

?????? by Lawrence G
Reviewed December 29, 2021 | Rating:

Outstanding service

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 6 – 12 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Sonya olson	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Micha by Michael S
Reviewed December 08, 2021 | Rating:

Outstanding courteous service oriented

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elaine castro	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Absolutely the best! by Phyllis M
Reviewed October 27, 2021 | Rating:

I enjoyed working with Sonya and her team of both Elaines. Very efficient service and it was a pleasure to do business with them.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elaine/Elaine	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Get all your documents organized so that you will be ready when asked. It makes a difference!

Florida by Sarita B
Reviewed October 20, 2021 | Rating:

Florida

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Closing ease by James S
Reviewed October 20, 2021 | Rating:

Very professional easy process.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

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