Sonya Olson, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Sonya Olson

NMLS# 389405

Average Rating:

[103 Review(s)]

State(s) Served:

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

www.fbchomeloans.com/solson

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Excellent customer by Beverly G
Reviewed September 24, 2021 | Rating:

From beginning to the closing everything was excellent. Great customer service and communication.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elaine Thomas	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Great by Joseph C
Reviewed August 04, 2021 | Rating:

Great

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term Other	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Sonya Olson	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Just do the same thing for future clients and they will love their service.

Easy by Thomas I
Reviewed June 30, 2021 | Rating:

Communications from the start were accurate and easy, as well as the entire process!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender?	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Be familiar with online portals and be able to load required documents into them.

Excellent Process by Anna G
Reviewed June 02, 2021 | Rating:

Sonya and the entire team were excellent to work with.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Great service by John B
Reviewed May 27, 2021 | Rating:

We really enjoyed working with FBC. We also loved the esigning for most of the closing.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Gretchen	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Good to Close by Karen T
Reviewed May 05, 2021 | Rating:

Sonya was very interactive and reactive. She was very personal and professional. She got the job done!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elaine Thomas	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Be prepared to bear your soul! Make sure they know how intense the process is and about how long it will take to completion

Not A Happy Ending by Warren M
Reviewed May 05, 2021 | Rating:

I was very disappointed and frustrated when, 30 days out from closing, I was quoted a final interest rate that was 1/4 % higher than the national average at that time. When I respectfully requested that FBC meet the competition's rate, I was given two choices: either take FBC's non-competitive rate or leave it, and try my luck and find another lender.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? No
4. Processor on Loan: There were several.	11. How likely are you to recommend your loan officer to others? Never
5. Do you feel you received a competitive rate? No	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Somewhat satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Avoid FBC

Great Job! by Joseph B
Reviewed April 14, 2021 | Rating:

Good communication. Step by step instructions to upload docs needed. Always received a call back within a few hours!

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Elaine Thomas	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Get everything together before you even are asked for it!

Easy peasy by James H
Reviewed March 17, 2021 | Rating:

Call Sonya Olson for all your mortgage issues. Very experienced professional.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Sonya and her team are the best!!!! Five stars is not enough for this lender! by Scott K
Reviewed February 11, 2021 | Rating:

Really quick closing and they still got everything they needed to get the loan approved. Document collection emails are brief and to the point. Easy to use and attach your documents. Signatures all done on the same platform. THIS IS A GREAT TEAM AND LENDER!!!!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Sonya Olson	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Coconut Creek, FL	14. State Property In Florida

Useful Tips

Be prepared for follow-up when you provide info. Understand that it's not the lender who has to document sources of funds,. This is required and it doesn't feel friendly but they are just doing their job. Better to just get what they need and they will assemble your loan docs very quickly!

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