My loan officer, Shevlin Pierce, was great! Very nice and responsive. However, the underwriters at FBC Mortgage were a nightmare. I am a legal professional with high income, a high credit score, and virtually no debt. I have been at the same job for 20 years. I own three other houses free and clear. Even after giving the underwriters 2 years of tax returns which validated (under oath) my income and various business holdings, W2s, K1s, and all the other banking and other information they required, they still required that I "source"/prove where certain deposits came from (like I was a criminal), verify that certain bank accounts were really "mine," and repeatedly explain things in writing that I had already explained in writing. It was like they didn't look at the information I had already provided, so they just kept asking for the same thing. I had to jump through a lot of unnecessary hoops with FBC, which made the process very time consuming and frustrating on my end compared to other lenders I've used.

I honestly don't have enough time to explain all the challenges that we faced to purchase my home. I was under contract for over 14 months for a new build and I can say, for a fact, that I would have lost the entire deal and thousands of dollars if it wasn't for Shevlin and her team. We ran into countless issues and Shevlin and her team stuck by me and helped me figure out every... single...one. Their communication was top notch - always keeping me in the know of what was happening and educated me on what my options were and why. It was evident that they truly cared and they were absolutely looking out for my best interest. I'm so grateful I had them in my corner and I can 10000% say, I wouldn't have my home without their guidance and support. Thank you is truly not enough for all the things Shevlin and her team did for me.

Shevlin was great! She is very knowledgeable and responsive and goes above and beyond to ensure everything happens smoothly and on time. I’d absolutely work with her again.

Shevlin and FBC were incredible to work with. It was a stress free experience even with canceling one contract after inspection and moving onto a new home. Shevlin was always looking out for us and making sure we were informed about rates and deadlines. I will recommend Shevlin and FBC to all my family and friends.

The team at FBC were absolutely amazing and fluid about everything that needed to be done even while I was deployed! The guidance was user friendly and response time was always less than 24 hours to end up closing on the mark as expected! Great experience and fortunate to work with a great Team! Shevlin was amazing from beginning to end! Thank you!