Words cannot describe how easy this whole process was. From the very first phone call to closing every question/concern I had was dealt with quickly and with compassion and understanding. Sheri and Sara are a fantastic team. I would not hesitate to refer anyone to them. We closed on time and with no stress.
We often spoke how much better this process was than with previous lenders.
Thank you Sheri and Sara for a truly stress free process.
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We were mostly satisfied through the process. However, on Closing day there was an issue with FBC processing the funding. It took until almost 5:00 PM before a holiday weekend, and no explanation was given for the delay.
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Sheri Little was fantastic! As first time home buyers, figuring out how to do each step seems daunting. Sheri was so kind, explained everything in a way I understood, and answered all my questions. Definitely recommend her!!
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Sheri and her entire team were awesome. From start to finish they kept us informed of progress and were accessible whenever we had a question. We have moved all over the country and purchased several homes and this was by far our best experience.
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Great customer service, prompt return of phone calls and questions. Builder and law firm recommended, so glad I followed their advice.
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Sheri was fantastic. She answered our many questions with patience and courtesy
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Expections exceeded. Quick, reliable, and exceptional communication. I could not have asked for a better representative. I shopped around for best rate and FBC was my 3rd and final stop. Compared to large banks the rate received and the customer service provided was phenomenal. Highly recommended. From contract to close was less than 30 days. Met all required timelines with no closing delays.
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The FBC team I worked with were great professional and always on time
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