NA NA, Loan Officer at ABC Lender Reviews & Ratings

Loan Officer Profile

NA NA

NMLS# 1505249

Average Rating:

[8 Review(s)]

State(s) Served: FL

Current Employer: Loan Officer ABC Lender [Bergen Glen Rock NewJersey]

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Reviews Previous Employers

Lender Name ▲	County	City	State	Average Rating	Number of Reviews	Current Lender
FBC Mortgage, LLC	Orange	Orlando	Florida		13962		Lender Profile
1

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Fraud by Jeffrey C
Reviewed November 14, 2019 | Rating:

I believe fraud was committed.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? No
4. Processor on Loan: Shaun Green	11. How likely are you to recommend your loan officer to others? Never
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Not satisfied
7. Branch? Home Loans Today - CO	14. State Property In Florida

Refinance Review by Benjamin S
Reviewed November 13, 2019 | Rating:

Alex provided excellent support. I would recommend him without hesitation and have already done so to multiple individuals.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Shuan Green	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Home Loans Today - CO	14. State Property In South Carolina

Useful Tips

Alex is readily available to answer questions or provide information.

General Review by Marlon T
Reviewed November 06, 2019 | Rating:

Great work by Alex. Explain the process very well at everything step of the refinancing processes. Thanks Marlon

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Alex Vance	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Home Loans Today - CO	14. State Property In Florida

what is this by Jacqueline S
Reviewed September 09, 2019 | Rating:

what is this?

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? No
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: am not sure	11. How likely are you to recommend your loan officer to others? Neutral
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Neutral
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Neutral
7. Branch? Home Loans Today - CO	14. State Property In Florida

Useful Tips

clients want a total that is more realist to what will be needed touring to the closing

TERRIBLE Experience by Peyton E
Reviewed May 23, 2019 | Rating:

Everything was late and it was constant chaos. Alex was very helpful and professional, but the processor and the total experience was awful. I would never recommend this company to anyone.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? No
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Tanya Staton	11. How likely are you to recommend your loan officer to others? Never
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Online	13. How satisfied were you with the processing of your loan? Not satisfied
7. Branch? Home Loans Today - CO	14. State Property In Texas

Great job alex by Fabian C
Reviewed May 08, 2019 | Rating:

Alex was attentive, respinsive and knowlegeable.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Tanya Staten	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Online	13. How satisfied were you with the processing of your loan? Somewhat satisfied
7. Branch? Home Loans Today - CO	14. State Property In Washington

Useful Tips

Better communication with underwriting and loan processor. Some thing better communicated by having a conversatuon.

Mixed experience by Han S
Reviewed August 22, 2018 | Rating:

Alex was professional and was responsive for the most part. I had a very difficult time getting the loan coordinators and other support functions to respond and give prompt responses to any inquiries and status updates.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? No
4. Processor on Loan: Devon Pendergraf	11. How likely are you to recommend your loan officer to others? Neutral
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Online	13. How satisfied were you with the processing of your loan? Somewhat satisfied
7. Branch? Home Loans Today - CO	14. State Property In Washington

Great first mortgage experience by Robert C
Reviewed May 30, 2018 | Rating:

This was my first home mortgage and Alex was able to help walk me through the entire process. I had many questions that he was able to answer promptly and professionally. The mortgage process was confusing at times, but Alex and his team's intellect was a big help.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term Other	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida