Very grateful to Maria and Miguel for assisting us with a streamline loan. They helped us save over $400 a month and made the process so fast and simple. We highly recommend their services!
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Miguel was awesome! He made the process simple and easy to understand. He was very responsive to my incessant emails and questions. He was able to keep us calm when times were stressful, and his optimism was really appreciated. After the first buyer deal fell out, we ended up closing the second before the first’s original closing date!
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im very satisfied to work with them they really help you all the way through.
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I had a great experience working with Miguel at FBC. He was friendly, hard-working and always communicative, always contacting me when there were important updates to make sure I understood everything that was going on. This process is extremely stressful, even with the best of help, but I feel like I had the best help I could have had, and none of my stress came from the Mortgage side of things. Highly recommend!
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My entire process was quick and efficient.
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Miguel Castro and his team is the reason we finally switched to FBC Mortgage from a long standing relationship with multiple home loans through Rocket / Quicken Loans. Why? We are Seniors aka: tough and mortgage savvy customers. Miguel was the most OUTSTANDING lender we have ever had the pleasure to write a loan with, in all areas of our loan process he was patient, professional, respectfully, and most of all knowledgeable in all loans and the loan thru title process he was able to help us select the best loan for our family's needs. We are retiring and downsizing a very stressful and difficult transition. Simply put Miguel was there for us! Let me repeat that he was there for us!!! He always returned our emails and phone calls promptly. That is sadly, unheard of in this day and age. Real customer service! He ran all the loan scenarios for us till we found the right one. We had know idea as seniors we still qualified for VA loan having used it in our youth. In summary Rocket / Quicken still blows up our phone for us to return but Miguel and his team are local, skilled and highly efficient (we closed on a VA loan in 3 weeks during 2 holidays!) and most of all Miguel REALLY cares about his client a placing you in the loan that is best suited for you and your families needs. Something in the end was more valueable than ANY Rocket / Quicken Mortgage loans speed gemic promotions and hidden garbage loan fees!! Noteworthy is Miguel is now writing a loan for our daughter helping her to purchase her first home and pending ihe is working with our son and my sister's FHA Streamline refinance. Thank you, thank you, Miguel Castro and FBC Mortgage. The Greene Family
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Miguel was very patient in explaining to us the whole process and our options in refinancing. It was easy to communicate with him without taking so much of our time coz he was being flexible working on our schedule.
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Miguel Castro and the staff at FBC are extremely professional and caring, they extend themselves beyond to ensure the customer is comfortable with this process. Miguel is extremely knowledgeable and while working with him we never second guessed nor questioned the information and direction being shared with us. We cannot express our level of gratitude to him and FBC.
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Amazing loan officer, communicates with you at all times throughout whole process and you don’t feel left out or ripped off. Extremely knowledgeable! And best rates in town!!
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