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Matthew McDuffee

NMLS# 319603  

Average Rating: 5  [326 Review(s)]
State(s) Served: FL
Current Employer:  Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]
Phone: 813-200-8122


This loan officer does not have any previous Employers
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Not User Friendly by
Reviewed January 02, 2022 | Rating:
2
FBC was recommended as the preferred lender by the seller of my home. I used them but there was no communication whatsoever throughout our process other than when they needed something. I also dealt with 3-4 different people and when I asked one a question, it was rerouted. Make your process simple for your client, not more complicated. One point of contact and not multiple. One person who actually wants your business vs making you feel like a number, only communicating through email, and then offering rates that aren't comparable to the market rate. What did they do well? They did listen when I asked. They did also respond and were timely in their process but the process is way too complicated with too many hands for a customer. Simplify.
Refi by
Reviewed December 22, 2021 | Rating:
4
All were very helpful
Loan by
Reviewed September 22, 2021 | Rating:
5
Matt and the team was great genny and andrew. Had some last minute hiccups but matt came thru and really appreciate it
Helpful and Informative Lender by
Reviewed September 06, 2021 | Rating:
5
FBC, Matt, and his team were very helpful during the mortgage process. We went with FBC as they were the preferred lender for our new construction builder. We appreciated their timely and easy to understand emails and they were available by phone when we had follow-up questions.
Amy N by
Reviewed August 27, 2021 | Rating:
5
FBC and the Matt McDuffee team were wonderful to work with. Our rate was very competitive. The process was smooth and timely. Would definitely recommend them and use them again!
Avex by
Reviewed August 05, 2021 | Rating:
4
Worked with Matt McDuffee right from the start.Matt was very helpful helping us get approved.He walked us through the whole process,letting us know what documentation we needed to get and what to expect moving forward.We did have a miscommunication about the interest rate early in the process but we resolved it.
Getting through the loan process by
Reviewed June 23, 2021 | Rating:
5
I believe this is our fourth home purchased and we have used FBC with Team Matthew McDuffee every time. Like always Matt and his team were very professional, courteous and helpful getting through the process. We had a couple of hiccups but we worked through them and were able to close on house in time.
A great experience by
Reviewed June 16, 2021 | Rating:
5
This team was the absolute best throughout the entire process they kept me well informed and answer my questions in a timely manner FBC made my homebuying experience pleasure thank you
Excellent service!! by
Reviewed May 18, 2021 | Rating:
5
It was so easy and comprehensive from the pre-approval to the closing. Highly recommended.
Awesome by
Reviewed May 12, 2021 | Rating:
5
Matthew and his team was awesome. and made my first time home buying experience a wonderful experience. Thank you.
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