Matthew McDuffee, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Matthew McDuffee

NMLS# 319603

Average Rating:

[328 Review(s)]

State(s) Served: FL

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

www.fbchomeloans.com/mmcduffee

Phone: 813-200-8122

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Professional Staff w/ a Listening Ear by Freddie W
Reviewed July 11, 2022 | Rating:

Matt and his team are truly professionals in their field. Emails and phone calls are answered in 24-48 hours and the best part? If they can’t answer that quickly someone follows up with the what and why for delay. I also appreciate not only the many options available to the customer but Matt explains each option so the customer understands. I fell safe and secure with Matt and his team.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Andrew Clower	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Useful Tips

Be open and honest so Matt and his team can offer you the best options. If they don’t know, they can’t help.

simply outstanding by David W
Reviewed March 17, 2022 | Rating:

very hard lending criteria ,jumbo 2nd...Matt was a powerhouse in helping understand and navigate this process.

Review Questions and Answers:

1. Loan Type Jumbo	8. Did your loan close on time? No
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs?
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner?
4. Processor on Loan: michelle	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Useful Tips

look the dedication to details makes a difference especially when it really counts

Best Experience Ever by Jessica B
Reviewed January 31, 2022 | Rating:

I cannot even begin to describe the experience I had with FBC! They were all wonderful, fast, and efficient! I felt like all my needs were met and all my questions were answered! There were ZERO headaches working with Andrew. I would recommend this FBC team to anyone in the home buying market! They had no delays on their end!

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan?	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender?	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Refi by TIMOTHY W
Reviewed December 22, 2021 | Rating:

All were very helpful

Review Questions and Answers:

1. Loan Type Other	8. Did your loan close on time? Yes
2. Loan Term 20 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Trevor	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Loan by Andy T
Reviewed September 22, 2021 | Rating:

Matt and the team was great genny and andrew. Had some last minute hiccups but matt came thru and really appreciate it

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 6 – 12 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Genny	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? No	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Helpful and Informative Lender by Caitlin P
Reviewed September 06, 2021 | Rating:

FBC, Matt, and his team were very helpful during the mortgage process. We went with FBC as they were the preferred lender for our new construction builder. We appreciated their timely and easy to understand emails and they were available by phone when we had follow-up questions.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Amy N by Amy N
Reviewed August 27, 2021 | Rating:

FBC and the Matt McDuffee team were wonderful to work with. Our rate was very competitive. The process was smooth and timely. Would definitely recommend them and use them again!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Travis Crites	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Avex by Philip D
Reviewed August 05, 2021 | Rating:

Worked with Matt McDuffee right from the start.Matt was very helpful helping us get approved.He walked us through the whole process,letting us know what documentation we needed to get and what to expect moving forward.We did have a miscommunication about the interest rate early in the process but we resolved it.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Travis Crites	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Useful Tips

Ask a lot of questions & make sure everyone is on the same page We didn’t know anything about buying down points & we were never explained that it was an option, it made all the difference in us getting to the payment we wanted

Getting through the loan process by Ivan Q
Reviewed June 23, 2021 | Rating:

I believe this is our fourth home purchased and we have used FBC with Team Matthew McDuffee every time. Like always Matt and his team were very professional, courteous and helpful getting through the process. We had a couple of hiccups but we worked through them and were able to close on house in time.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Team McDuffee	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Useful Tips

Have all your needed documents in hand and sent to them quickly so the process continues to move forward.

A great experience by Denzel J
Reviewed June 16, 2021 | Rating:

This team was the absolute best throughout the entire process they kept me well informed and answer my questions in a timely manner FBC made my homebuying experience pleasure thank you

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Tampa, FL	14. State Property In Florida

Useful Tips

If you have questions ask them. This team made sure I was informed

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