Loan Factory, Lender Reviews & Ratings

Lender Profile

Loan Factory

Average Rating: 5

[3 Review(s)]

State(s) Served:

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Reviews Current Loan Officers Branch Locations

Loan Officer	NMLS#	Reviews	Edit
Macey Bonner	2310073	9	Profile
Alex Lozada	2299128		Profile
Thuan Nguyen	320775		Profile
1

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AMAZING SERVICE! by Chris O
Reviewed January 03, 2024 | Rating:

Macey is the best! She helped me every step of the way.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 3 – 6 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Online	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? MORTGAGE CALCULATOR COMPANY LLC	14. State Property In Arizona

Macey Rocks by Rosemary & Yamil T
Reviewed October 24, 2023 | Rating:

It really helps to have an advocate on your side that understands the lending process. Have a knowledgeable, responsive and trustworthy loan officer has made home ownership so much easier. Thank you, Macy. Couldn't have purchased a home without you. Truly!

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Macey Bonner	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? MORTGAGE CALCULATOR COMPANY LLC	14. State Property In Arizona

Loan officer by David & Donna S
Reviewed August 23, 2023 | Rating:

Macey was very accommodating due to the fact that we were traveling from Illinois to Az and working on finalizing the necessary documents as we were traveling. If it wasn’t for Macey’s hard work and coordination this may not have happened on time. I thank Macey for her efforts in making this happen.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? MORTGAGE CALCULATOR COMPANY LLC	14. State Property In Arizona

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