Linda Martin-McConnell, Loan Officer at Universal American Mortgage Company of California Reviews & Ratings

Loan Officer Profile

Linda Martin-McConnell

NMLS# 383844

Average Rating:

[7 Review(s)]

State(s) Served:

Current Employer: Loan Officer Universal American Mortgage Company of California [ ]

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Reviews Previous Employers

Lender Name ▲	County	City	State	Average Rating	Number of Reviews	Current Lender
FBC Mortgage, LLC	Orange	Orlando	Florida		13962		Lender Profile
1

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my home mortgage by Marta S
Reviewed August 31, 2014 | Rating:

This is a third time I got mortgage on my house. This time I need to removed my ex boyfriends name from deed and Bank of america mortgage. I got Linda McConnell's number from my friend .She called me next day. I got all info from her and list of papers she will need from me. She answered all my questions and started to work on my case asap. I am very busy woman with two jobs working seven days a week. Linda met me to sign papers in my time after her work hours. She was super nice and profesional. She also did come to my work to do closing on my mortgage, because I did not have a time to meet her in her office. I am very happy with her work and I will recommend her to all my friends.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida

Excellent service by David S
Reviewed August 10, 2014 | Rating:

Everyone involved in the application for this loan was very helpful.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida

Thank G-d It's Over by Leona V
Reviewed April 16, 2014 | Rating:

Don't know if getting a loan is this difficult to obtain in this lending environment, but obtaining my loan was a nightmare! Details of the requests were unbelievable and at times I felt like I was being treated like a criminal! I do think my loan officer was doing her best and is certainly experienced, but the entire ordeal took all my time to respond to requests and was a horrible experience.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 7/1 Adjustable Rate Mortgage (ARM)	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan?	10. Was your call returned in a timely manner? No
4. Processor on Loan: Julie Mycroft	11. How likely are you to recommend your loan officer to others? Not likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Neutral
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Somewhat satisfied
7. Branch?	14. State Property In Florida

Lender Response

We apologize for your experience with FBC Mortgage. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage.

1 Response More

We couldn't have found a better bank by David N
Reviewed August 30, 2013 | Rating:

Our experience with Gateway was nothing short of phenomenal! From start to finish we had someone available and willing to answer all of our questions and assist us in anything. We dealt with the same people through the entire process. Linda was outstanding and even took time to help after hours. She truly made us feel like we were her only customers! Julie in underwriting was just as helpful and compassionate. These are traits you just can not find at the big banks. We are extremely happy with our choice in home lenders. Thank you!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Julie	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Florida

User Friendly Website by Lindsay G
Reviewed July 12, 2013 | Rating:

One of the things I liked most about my experience w/ FBC was the ability to upload docs to my account in their website. Linda also moved very quickly on our refinance and was always available to answer questions.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Julie Mycroft	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch?	14. State Property In

Excellent Customer service by Thomas V
Reviewed June 27, 2013 | Rating:

Linda made the process so smooth with cheerful communications. Her attention to detail and professionalism made the transaction swift and complete. I would highly recommend to family & friends. Thank You

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Julie	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In

Useful Tips

Have all information ready

Mortgage by Jeffrey V
Reviewed June 08, 2013 | Rating:

Linda was great . She stuck with it and closed the deal as she said she would. Thank you

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In