Leonard Jude Gentile, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Leonard Jude Gentile

NMLS# 5999

Average Rating:

[34 Review(s)]

State(s) Served:

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

www.fbchomeloans.com/lgentile

Phone: 407-872-3383

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Newton - Natick property by Mark N
Reviewed September 01, 2021 | Rating:

Lenny, Susan & FBC gave us the best service, quick, accurate & very professional.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Lenny & Susan Gentile, Gould & Gould	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

Refinance by John C
Reviewed March 05, 2021 | Rating:

We had a nice experience with Lenny and Susan helping us with our refinance. They were proactive and the website, video explanation of each step in the process was very helpful. Allison and I want to thank Lenny and Susan for their personal touch and FBC Mortgage, LLC for helping us with this refinance!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 20 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Leonard Jude Gentile	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

Safe harbor in a storm by Brian M
Reviewed December 08, 2020 | Rating:

Given the difficult financial challenges and ongoing pandemic; Lenny did a good job navigating us through a formidable process. The loan closed on time with an excellent rate.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan?	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Susan	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

Remortgage by Kevin M
Reviewed October 25, 2020 | Rating:

FBC MORTGAGE, LLC was very efficient and easy to work with. Susan, the office manager was very kind and helpful. I would recommend them to my family and friends.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Leonard Jude Gentile	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

Mr by Scott A
Reviewed September 30, 2020 | Rating:

Scott Adler

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 20 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

Outstanding service by Dean M
Reviewed September 29, 2020 | Rating:

Lenny and Susan guided us through the process efficiently, kept us informed, cleared up minor issues and got us to closing in record time. We have refinanced >6 times over the past 20 year, so we've experienced lots of different approaches. This was the smoothest by far. Highly recommend them.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan?	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

langley rd by Edward M
Reviewed August 26, 2020 | Rating:

i got taken care of in a very professional manner and all my needs were met

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time?
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Susan Gentile	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate?	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

Excellent Communication by Paul M
Reviewed August 26, 2020 | Rating:

Lenny and his staff at FBC Mortgage Newton Office went above and beyond in their efforts to help and assist us thru the process. Whether we had questions on the mortgage, information needed or more they always had quick answers. Their promptness and attention to detail, really made our re-financing a painless task.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Susan Gentile	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

Excellent Service by Sharon K
Reviewed August 23, 2020 | Rating:

Lenny and Susan were professional, helpful and knowledgeable every step of the way.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Online	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

Refinance by Robert H
Reviewed June 16, 2020 | Rating:

Lennie is always such a great help and works diligently to get us the best rate available.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner?
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Newton, MA	14. State Property In Massachusetts

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