Loan Officer Profile


Lenardo Mitchell

NMLS# 228167  

Average Rating: 4  [27 Review(s)]
State(s) Served:
Current Employer:  Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

This loan officer does not have any previous Employers
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Great experience by
Reviewed November 23, 2021 | Rating:
Awesome Team experience. Mr. Mitchell is always my only choice ion this business arena. Highly recommended!!
Feedback by
Reviewed October 08, 2021 | Rating:
Leonardo is the best lender. It was a little rough in the beginning but we finally got to closing. I would recommend anyone to him. He answers all the questions in a timely manner and helps you fully understand.
Loan Office Review by
Reviewed October 06, 2021 | Rating:
There was a lot of back and forth on documents that needed to be submitted multiple times. There were too many people handling the file and a lot of confusion. I am a strong willed person and eventually everything worked out as it should have. I know that some things are out of our control, but the lack of communication on important deadlines was unacceptable. I also had to call a lot instead of receiving calls. This was an experience to say the least. Just be prepared for anything and if it is meant to be, it will be.
Horrible Mortgage Company by
Reviewed September 19, 2021 | Rating:
I recommend you take your business/money elsewhere if you intend to have a comforting and informative loan experience. Communication and structure was HORRIBLE. Leonardo, who is the loan officer only cares about your money and nothing else. I sent him direct emails several times requesting information regarding my loan and he NEVER responded. One of his employees, Shaun Greene, was assigned to handle my loan. Although Shaun was available and helpful, he could not answer questions about the breakdown of my loan. He informed me that he’s not allowed to discuss interest rates and what not and that I have to speak to Leonardo about it. For the full year I waited for my home to be built, I was only able to speak with Leonardo ONCE!!! That one day was the very first day that I became involved with FBC.. After that first day, literally a full 365+ days went by where I was unsuccessful in contacting Leonardo. I sent him emails and left him voice messages. After a while, his voicemail became full and stayed full forever.. With this being my first home purchase, it was very bitter sweet because much of my joy was depleted by FBC mortgage. I really wish I would of taken my business else where. Once I finally recieved a closing date, I found out the morning of the closing that my closing would be pushed back 4 additional days because FBC failed to complete the final appraisal in time. Let this be a warning to all who are considering trusting Leonardo and FBC with one of the biggest purchases of your life. Find a different mortgage company who cares and is available for you.
Reviewed July 07, 2021 | Rating:
My heart is overwhelmed with joy, I appreciate you and your team for the tremendous work with making my dream of becoming a homeowner possible. You and your team have been very supportive during this process especially Shaun Green who has always been available to answer questions. I commend you for your level of professionalism and generosity.
Serena and Roderick Matthews by
Reviewed July 05, 2021 | Rating:
Thank You all so much for the hard work. Thank you for making our dreams come true.
Excellent Service by
Reviewed May 14, 2021 | Rating:
Lenardo is absolutely awesome. He answered all of our questions, was extremely patient and attentive to all of our needs. He went above and beyond to help us with everything that was needed. and requested. Our purchase was possible because of Lenardo and FBC Mortgage. I would definitely recommend Lenardo and FBC Mortgage to everyone we know that's looking to purchase a home.
Mortgage refinancing by
Reviewed March 13, 2021 | Rating:
At the end of the process I feel disappointed, to start with, in the first 6 weeks the advance was null, the process started on the seventh week. The closing part was the worst part, zero communication between the closing staff and the lender, the closing staff said something and the lender another. Finally, the funds were transferred a week later and they charge me the extra interest. I know the closing part is a separate thing from the lender, but the lender choose them not me. Probably I would recommend the lender, but not the closing guys. (Kimbrough law)
Review by
Reviewed February 03, 2021 | Rating:
My Sincere Thanks... by
Reviewed December 03, 2020 | Rating:
Mr. Mitchell... I could not allow this day to come to an end without saying THANK YOU, THANK YOU, THANK YOU!!! My heart is overwhelmed with joy and excitement resulting from the events of closing on my new home. You and your team have been extremely supportive during this process, always being available to answer questions and most importantly, offering sound advice to point me in the right direction as needed. I commend you for your professionalism and GREAT customer service from the first conversation to our most recent one prior to my walk through this morning...
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