Me and my husband started back in May of 2024 trying to purchase our first home. As the months went by we were told that he was actively handling our loan fast forward to October when we start receiving all of our documents and get the closing disclosure saying we are closing on October 31st, 2024 along with the wire instructions on how to wire our down payment. The date of the 31st arrives only to be told we can’t close due to the appraisal value coming in under valued. Another month goes by and nothing is being done. December 2nd comes and we find out from the original appraisal that they were never doing anything to get the appraisal value straightened out. PlEASE DON’T WASTE YOUR TIME. MR. MITCHELL PRETENDS HE CARES BUT IN REALITY he does not.
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The loan application and the entire loan process was made seamless while working with Lenardo and his team. The online portal was easy and secure which is very important in today's world. Lenardo called me when necessary to see if I had any questions along the way. The FBC Mortgage team was very professional in all communications. I am very grateful to the team and would recommend FBC Mortgage to anyone looking for a home loan. Thanks everyone!
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I sincerely want to thank HackWest AT Writeme DOT C0m for helping me repair my credit. He helped in building my credit profile, raising my score from 485 to 810 in less than 72hours, clearing my late payments and hard inquiries. I'm currently living in my dream home. I also purchased my dream car, I'm grateful for the happiness he has brought in my life. I would urge you to reach him today and get your credit fixed
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Lenardo was amazing! As first time home buyers we were very nervous to start the process. Lenardo did such a great job walking us through the process. He went over all documents in depth and in terms that made it easy to understand. He kept us updated on everything through the entire process. He had our best interest at heart and it showed. I would recommend him to any one looking to buy a home!
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I am still in shock of how quickly, efficiently and professionally the FBC team of Lenardo Mitchell weeee able to help me close my home before Christmas. We had a major change 2 days before closing due to a title company hiccup and were still able to close early. I am extremely happy with my terms and am so thankful to this lender for making it happen. Thank you.
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Lenardo Mitchell and his staff helped us navigate the entire refinance process. They were always available and helpful with any questions we had. We highly recommend FBC, Mortgage and most importantly Lenardo Mitchell for all of your Mortgage needs.
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Awesome Team experience. Mr. Mitchell is always my only choice ion this business arena. Highly recommended!!
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Leonardo is the best lender. It was a little rough in the beginning but we finally got to closing. I would recommend anyone to him. He answers all the questions in a timely manner and helps you fully understand.
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There was a lot of back and forth on documents that needed to be submitted multiple times. There were too many people handling the file and a lot of confusion. I am a strong willed person and eventually everything worked out as it should have. I know that some things are out of our control, but the lack of communication on important deadlines was unacceptable. I also had to call a lot instead of receiving calls. This was an experience to say the least. Just be prepared for anything and if it is meant to be, it will be.
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I recommend you take your business/money elsewhere if you intend to have a comforting and informative loan experience. Communication and structure was HORRIBLE. Leonardo, who is the loan officer only cares about your money and nothing else. I sent him direct emails several times requesting information regarding my loan and he NEVER responded. One of his employees, Shaun Greene, was assigned to handle my loan. Although Shaun was available and helpful, he could not answer questions about the breakdown of my loan. He informed me that he’s not allowed to discuss interest rates and what not and that I have to speak to Leonardo about it. For the full year I waited for my home to be built, I was only able to speak with Leonardo ONCE!!! That one day was the very first day that I became involved with FBC.. After that first day, literally a full 365+ days went by where I was unsuccessful in contacting Leonardo. I sent him emails and left him voice messages. After a while, his voicemail became full and stayed full forever.. With this being my first home purchase, it was very bitter sweet because much of my joy was depleted by FBC mortgage. I really wish I would of taken my business else where. Once I finally recieved a closing date, I found out the morning of the closing that my closing would be pushed back 4 additional days because FBC failed to complete the final appraisal in time. Let this be a warning to all who are considering trusting Leonardo and FBC with one of the biggest purchases of your life. Find a different mortgage company who cares and is available for you.
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