Spectacular communication and quick process!
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Kyle was always professional and polite. He communicated well and always answered my questions quickly and knowledgeably. It was a pleasure doing business with him.
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We built our new home with Jagoe Homes. They recommended us and the entire experience was professional and easy. Great follow up and questions answered in a timely manner.
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The entire process was great. From start to finish there was open communication between myself and Kyle.
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FBC was great to work with. Kyle kept me up to date during the entire process. He quickly returned my calls on the few occasions he was unable to answer. He made this process fast and simple. This is my second time working with FBC and I highly would use them again in the future.
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The entire process was very easy. The loan officer was in contact with you the whole time, direct contact with the processors/underwriters made it very easy to provide the correct documents the first time.
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Kyle Chubboy was absolutely amazing throughout this process. Couldn’t have asked for someone better. That being said, I wish others at his company did their job like he does his. There were times where I felt like there was horrendous communication between the underwriting team and the loan officer. Had the underwriting team been up front with the loan officer from the beginning the loan would’ve closed on time. It is only because of Kyle that the loan closed at all. His hard work and knowing that the loan was completely possible was what allowed me to close on the home. I urge the company to look at their communications process between departments and make improvements. If they do not, business will be lost for them. Again, couldn’t be happier with Kyle Chubboy. He was truly amazing throughout this entire process!
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