Kevin was extremely patient and friendly
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Everything couldn't have went better
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Kevin was super friendly and helpful! He always got back to me the same day if I called or texted.
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Kevin and his team were incredibly responsive, patient, knowledgable, and kind. Kevin took multiple calls from me well past working hours and answered all my questions expertly, and most importantly, honestly. We were required to provide what felt like mountains of documentation for the underwriters and there was some frustration on our behalf due to some inaccurate student loan data the FBC team had but they prodded us along gently and patiently nonetheless. My fiancée and I very grateful to Kevin, Heidi, and everyone else who helped us out along the way. Thank you guys so much!
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This was a very easy process and things moved very fast! The team was great! Kevin made sure fo call me frequently and was prompt in response to any needs I had. Thank you!
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Kevin Young was so helpful when I recently bought my home. I was able to close in three weeks because of his teams dedication to me.
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There were quite a few issues with the approval of the loan as we got closer and closer to the closing date, but Kevin and Heidi kept working to get it done, keeping me informed every step of the way.
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The process lagged at times. At first, I was inundated with requirements for information that seemed to have a sense of urgency. Found out, this was not so. Information was necessary, but not right now, drop everything I was doing to get this done type of urgent. Realized that everything asked for was not really necessary at all. For instance, one request was for an enlarged picture ID. I never provided that and was never asked for that again. A couple of times, I was asked for the same items from two different people. I usually just responded to one. Guess it turned out OK, as we closed on time. I would not recommend the loan to be processed the builders preferred lender.
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Kevin is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. He really cares about his clients as well as the community. His advice and support through closing was invaluable. He was polite, available, friendly, and knowledgable. We could not have done it without him.
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